
10,000+ employees
đź Consulting
đ Manufacturing
đŚ Logistics
Consulting ⢠Manufacturing ⢠Logistics
Arrow Components is the driving force behind arrow. com, the e-commerce portal for Fortune 120 company Arrow Electronics. It serves as a complete electrical engineering marketplace, offering a wide array of components, free design tools, datasheets, and reference designs. Arrow Electronics supports over 210,000 technology manufacturers and service providers, helping to guide innovation with a focus on technology solutions that enhance business and daily life.
đ August 27
đŽđš Italy â Remote
đľ âŹ28.6k - âŹ48.2k / year
â° Full Time
đĄ Mid-level
đ Senior
đ§ QA Engineer (Quality Assurance)
đť Ghost score 38%
đŁď¸đŽđš Italian Required
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10,000+ employees
đź Consulting
đ Manufacturing
đŚ Logistics
Consulting ⢠Manufacturing ⢠Logistics
Arrow Components is the driving force behind arrow. com, the e-commerce portal for Fortune 120 company Arrow Electronics. It serves as a complete electrical engineering marketplace, offering a wide array of components, free design tools, datasheets, and reference designs. Arrow Electronics supports over 210,000 technology manufacturers and service providers, helping to guide innovation with a focus on technology solutions that enhance business and daily life.
⢠Support the development, implementation, and maintenance of the Quality Management System (QMS) ⢠Maintain Quality Assurance system data and quality documentation ⢠Ensure compliance with customer requirements, regulatory obligations, and industry standards ⢠Monitor QMS effectiveness and recommend improvements ⢠Support internal and external audits and ensure timely closure of corrective actions ⢠Serve as the primary customer liaison for quality-related issues and inquiries ⢠Lead Root Cause Analysis (RCA) and 8D investigations ⢠Drive implementation and verification of corrective and preventive actions (CAPA) ⢠Build and maintain customer relationships through professional and responsive communication ⢠Conduct fault trend analysis to identify recurring issues and improvement opportunities ⢠Utilize quality tools and methodologies to improve process effectiveness and quality ⢠Participate in continuous improvement initiatives ⢠Analyze operational processes and recommend improvements ⢠Collaborate with Sales, Engineering, and Distribution Centre teams ⢠Provide quality expertise during customer engagement and onboarding activities ⢠Develop, monitor, and report quality metrics and KPIs ⢠Prepare quality reports and present findings, trends, and recommendations to management ⢠Ensure accurate and timely reporting of quality performance data
⢠Minimum 5 years' experience in a Quality Engineering, Quality Assurance, or related role ⢠Strong working knowledge of ISO 9001 and Quality Management Systems ⢠Experience leading customer-facing quality investigations and corrective action activities ⢠Fluency in Italian and English, written and spoken ⢠Thorough understanding of quality management principles and methodologies ⢠Experience with 8D Problem Solving, Root Cause Analysis (RCA), Failure Mode and Effects Analysis (FMEA), Statistical Process Control (SPC), Corrective and Preventive Actions (CAPA), 5 Whys, and Fishbone (Ishikawa) Diagrams ⢠Ability to analyze data and identify trends ⢠Excellent analytical and problem-solving skills ⢠Strong communication and stakeholder management abilities ⢠Highly organized with the ability to prioritize workload and manage multiple tasks ⢠Ability to work independently and contribute effectively within a team environment ⢠Customer-focused mindset ⢠Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint ⢠Submit CV in English
⢠Benefits package tailored to the specific country of employment ⢠Equal pay for equal work ⢠Accessible, inclusive, open, and welcoming workplace environment ⢠Opportunity to work across multiple functions and influence business performance
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