Quality Engineer

🕒 August 27

🇮🇹 Italy – Remote

💵 €28.6k - €48.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 QA Engineer (Quality Assurance)

👻 Ghost score 38%

infoinfo

🗣️🇮🇹 Italian Required

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Logo of Arrow Components

Arrow Components

10,000+ employees

💼 Consulting

🏭 Manufacturing

📦 Logistics

Consulting • Manufacturing • Logistics

Arrow Components is the driving force behind arrow. com, the e-commerce portal for Fortune 120 company Arrow Electronics. It serves as a complete electrical engineering marketplace, offering a wide array of components, free design tools, datasheets, and reference designs. Arrow Electronics supports over 210,000 technology manufacturers and service providers, helping to guide innovation with a focus on technology solutions that enhance business and daily life.

📋 Description

• Support the development, implementation, and maintenance of the Quality Management System (QMS) • Maintain Quality Assurance system data and quality documentation • Ensure compliance with customer requirements, regulatory obligations, and industry standards • Monitor QMS effectiveness and recommend improvements • Support internal and external audits and ensure timely closure of corrective actions • Serve as the primary customer liaison for quality-related issues and inquiries • Lead Root Cause Analysis (RCA) and 8D investigations • Drive implementation and verification of corrective and preventive actions (CAPA) • Build and maintain customer relationships through professional and responsive communication • Conduct fault trend analysis to identify recurring issues and improvement opportunities • Utilize quality tools and methodologies to improve process effectiveness and quality • Participate in continuous improvement initiatives • Analyze operational processes and recommend improvements • Collaborate with Sales, Engineering, and Distribution Centre teams • Provide quality expertise during customer engagement and onboarding activities • Develop, monitor, and report quality metrics and KPIs • Prepare quality reports and present findings, trends, and recommendations to management • Ensure accurate and timely reporting of quality performance data

🎯 Requirements

• Minimum 5 years' experience in a Quality Engineering, Quality Assurance, or related role • Strong working knowledge of ISO 9001 and Quality Management Systems • Experience leading customer-facing quality investigations and corrective action activities • Fluency in Italian and English, written and spoken • Thorough understanding of quality management principles and methodologies • Experience with 8D Problem Solving, Root Cause Analysis (RCA), Failure Mode and Effects Analysis (FMEA), Statistical Process Control (SPC), Corrective and Preventive Actions (CAPA), 5 Whys, and Fishbone (Ishikawa) Diagrams • Ability to analyze data and identify trends • Excellent analytical and problem-solving skills • Strong communication and stakeholder management abilities • Highly organized with the ability to prioritize workload and manage multiple tasks • Ability to work independently and contribute effectively within a team environment • Customer-focused mindset • Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint • Submit CV in English

🏖️ Benefits

• Benefits package tailored to the specific country of employment • Equal pay for equal work • Accessible, inclusive, open, and welcoming workplace environment • Opportunity to work across multiple functions and influence business performance

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