Customer Success Technical Account Manager – TAM

🔥 15 minutes ago

🇱🇻 Latvia – Remote

💵 €4.5k - €5.5k / month

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Account Manager

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Assertive Yield B.V.

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2019

Assertive Yield B. V. is a company for which no descriptive text was provided in the prompt. No company details or public description were included, so specific activities, products, or services cannot be determined from the provided input. Based solely on the company name, "Assertive Yield" might suggest a focus on optimizing financial returns, yield management, or revenue optimization, but that is speculative and not confirmed.

📋 Description

• Serve as the primary technical advisor for an assigned portfolio of enterprise publishers • Build trusted relationships with technical stakeholders • Own ongoing technical account health and platform adoption • Develop technical success plans aligned with customer business objectives • Lead technical onboarding and implementation activities • Validate customer configurations and integrations • Deliver technical enablement and best-practice guidance • Ensure customers successfully adopt new platform capabilities • Analyze publisher performance and identify optimization opportunities • Recommend technical improvements that increase revenue and operational efficiency • Conduct technical account reviews and contribute to Quarterly Business Reviews • Monitor platform health and proactively identify risks • Own standard technical support escalations • Troubleshoot integration and platform issues • Coordinate investigations with Product and Engineering when necessary • Escalate complex issues requiring product changes or code development to Solutions Engineering • Partner with Customer Success Account Managers to deliver a seamless customer experience • Collaborate with Solutions Engineers on complex technical initiatives • Advocate for customer technical needs internally • Support Sales during expansion opportunities requiring technical consultation • Maintain technical documentation and implementation guides • Contribute to internal knowledge sharing • Identify opportunities to improve onboarding and technical support processes

🎯 Requirements

• 3+ years in Technical Account Management, Solutions Consulting, Ad Operations, or similar • Strong understanding of the programmatic advertising ecosystem • Experience with Google Ad Manager and publisher monetization • Strong SQL skills • Working knowledge of JavaScript and browser technologies • Excellent troubleshooting abilities • Outstanding communication skills • Located in Eastern Europe • Must be able to invoice as an independent contractor or through their own legal entity

🏖️ Benefits

• Remote Work • Tech-Driven Role • Cross-Functional Collaboration • Flexible Schedule • Career Growth in AdTech