Systems Engineer

🕒 July 29

🇿🇦 South Africa – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Systems Engineer

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Atlas Technica's careers page, not through a job board

First seen by Remote Rocketship July 29

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Logo of Atlas Technica

Atlas Technica

201 - 500 employees

Founded 2016

🔒 Cybersecurity

💸 Finance

Cybersecurity • Finance

Atlas Technica is a strategic partner for the Alternative Investment Industry, providing outsourced IT services focused on technological excellence. The company offers a range of services including designing IT infrastructure for optimal performance, scalability, and cost-efficiency, ensuring alignment with business objectives. Atlas Technica also specializes in cybersecurity solutions to protect against cyber threats and ensure compliance with industry regulations. As a 'Public Cloud First' company, Atlas Technica provides cloud transformation services that enhance agility, flexibility, and resource accessibility. By focusing on multi-layered security protocols, they safeguard sensitive investment data, ensuring confidentiality and integrity for their clients.

📋 Description

• Provide remote IT support through a shared inbound call queue • Assist users across multiple clients with a broad range of technical issues • Work across technologies and support needs to develop a well-rounded skill set • Use a ticketing system to manage support queries • Maintain documentation and comply with organizational rules and guidelines • Adhere to strict change control procedures • Collaborate with Systems Engineers and Senior Systems Engineers

🎯 Requirements

• 2 years of IT experience in Desktop Support, Systems Engineering, or Systems Administration • Experience troubleshooting Microsoft Windows, Microsoft Office, desktop, and mobile devices • Strong verbal and written communication skills • Experience supporting Microsoft 365, including Exchange Online, SharePoint Online, Intune, and Azure AD • Knowledge of Microsoft Windows Server platforms, Active Directory, and Group Policy • Familiarity with Citrix XenApp is beneficial • Experience supporting Sophos or similar endpoint threat management products • Basic understanding of virtualization platforms such as VMware or Hyper-V • Understanding of TCP/IP, LAN, DMZ, WAN, DHCP, DNS, routing, switching, and firewalls • Desirable: financial industry experience and familiarity with Bloomberg, Thompson Reuters, FactSet, and CapIQ • Desirable: significant MSP experience, particularly with ConnectWise • Desirable: exposure to Azure or AWS workloads • Desirable: experience with Google Workspace, Box, Dropbox, Duo, Okta, and AirWatch • Desirable: experience supporting Citrix XenApp or similar products • Desirable: experience with Carbon Black, Cylance, Crowdstrike, Cyberhat, Mimecast, IronPort, or Proofpoint • Desirable: advanced understanding of storage and virtualization platforms including Nimble, Pure Storage, NetApp, EMC, VMware, Hyper-V, and XenServer

🏖️ Benefits

• Competitive salary • Comprehensive benefits • Great perks • Professional and career development opportunities • Collaborative environment supporting technical growth

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Systems Engineer handling advanced technical support and solutions within managed services for clients. Collaborating on troubleshooting and maintaining high-performance IT infrastructure.

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