Technical Consultant, ServiceNow, CMDB/ITSM

🔥 35 minutes ago

🇲🇽 Mexico – Remote

⏰ Full Time

🟢 Junior

🔧 ServiceNow

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Atos

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Atos is a global leader in digital transformation, providing a wide range of solutions and services across industries. The company specializes in cloud and infrastructure services, digital business platforms, technology consulting, and cybersecurity, with a focus on enhancing user experiences and supporting enterprise digital journeys. Atos is committed to sustainability and innovation, partnering with various organizations to drive digital advancements, such as its role as the official IT partner for the UEFA and the Olympic Games.

📋 Description

• Work closely with customers to understand and translate business and technical requirements into effective ServiceNow solutions • Configure, develop, and implement ServiceNow platform capabilities • Support successful solution delivery • Support functional design workshops • Contribute to design specifications based on out-of-the-box functionality and customer requirements • Contribute to technical delivery, including configuration, development, testing, and implementation of ServiceNow solutions • Collaborate with Pre-Sales and Technical Architecture teams on client presentations, workshops, and technical discussions • Perform hands-on technical implementation using HTML, XML, JavaScript/AJAX, and integrations such as Web Services, SOAP, Email, and MID Server

🎯 Requirements

• Fluent English is required • Bachelor’s degree in computer science, Management Information Systems, Engineering or related discipline • Hands-on experience in design, development, and deployment on the ServiceNow platform (approximately 18-36 months), or 3+ years of experience with similar ITSM tools • Experience providing creative solutions to business problems and working with IT Service Management (ITIL) processes, metrics, and key performance indicators • Solid understanding and experience using HTML, CSS, XML, JavaScript/AJAX • Experience developing ServiceNow integrations using web services, SOAP, email, MID, and plugins • Knowledge of LDAP, VPN, SSL, and related technologies • Ability to produce technical and customer-facing documentation • Preferred skills in ITSM and CMDB • ITSM CMDB CSA certification listed

🏖️ Benefits

• Diversity and inclusion embedded in Atos's DNA • Fair work environment • ESG and CSR commitment