Customer Success Advisor

🕒 May 29

🇲🇾 Malaysia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 39%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Autodesk

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1982

🏗️ Construction

🏭 Manufacturing

💼 Consulting

Construction • Manufacturing • Consulting

Autodesk is a global leader in software for designers, engineers, builders, and creators. The company provides a comprehensive suite of design and engineering applications including popular products like AutoCAD, Revit, and 3ds Max. Through its Design and Make Platform, Autodesk empowers professionals across various industries to design, visualize, and manage projects efficiently, facilitating innovation and sustainability in architecture, engineering, construction, and manufacturing.

📋 Description

• Support customer outcomes by helping them realize more value of their Autodesk solutions • Use data triggered signals to proactively engage customers align product capabilities with customer outcomes • Establish adoption strategies to increase customer value and product usage • Identify and engage at-risk accounts • Collaborate cross-functionally with Sales, Renewals, and other relevant teams • Deliver a high-quality experience that deepens customer satisfaction and loyalty • Uncover and identify opportunities to expand customer relationships through value discovery

🎯 Requirements

• 3–5 years in Customer Success, Account Management, or a related customer-facing role • Proven track record of working independently while driving measurable impact • Experience navigating cross-functional collaboration with internal and external stakeholders • Proficiency in Salesforce or similar CRM systems • Experience with SaaS, cloud-based software, or subscription business models • Familiarity with Autodesk customer industries (AEC, MFG, M&E) • Fluent in English and Bahasa

🏖️ Benefits

• Annual cash bonuses • Commissions for sales roles • Stock grants • Comprehensive benefits package