Autodesk
10,000+ employees
Founded 1982
📱 Media
Architecture • Engineering • Media
Autodesk is a global leader in software for designers, engineers, builders, and creators. The company provides a comprehensive suite of design and engineering applications including popular products like AutoCAD, Revit, and 3ds Max. Through its Design and Make Platform, Autodesk empowers professionals across various industries to design, visualize, and manage projects efficiently, facilitating innovation and sustainability in architecture, engineering, construction, and manufacturing.
Customer Success Advisor
🕒 May 29
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Autodesk
10,000+ employees
Founded 1982
📱 Media
Architecture • Engineering • Media
Autodesk is a global leader in software for designers, engineers, builders, and creators. The company provides a comprehensive suite of design and engineering applications including popular products like AutoCAD, Revit, and 3ds Max. Through its Design and Make Platform, Autodesk empowers professionals across various industries to design, visualize, and manage projects efficiently, facilitating innovation and sustainability in architecture, engineering, construction, and manufacturing.
📋 Description
• Support customer outcomes by helping them realize more value from Autodesk solutions • Use data triggered signals to proactively engage customers to align product capabilities with outcomes • Establish adoption strategies to increase customer value and product usage • Identify and engage at-risk accounts by using discovery skills and realign them toward success • Collaborate cross-functionally with Sales, Renewals, Channel Partners, Support, and Services • Deliver a high-quality experience that deepens customer satisfaction and loyalty • Uncover and identify opportunities to expand customer relationships through value discovery and strategic conversations
🎯 Requirements
• 5-7 years in Customer Success, Account Management, or related customer-facing role • Experience in AEC industry is an added advantage • Proven track record of working independently while driving measurable impact • Experience navigating cross-functional collaboration with internal and external stakeholders • Proficiency in Salesforce or similar CRM systems • Experience with SaaS, cloud-based software, or subscription business models. • Familiarity with Autodesk customer industries (AEC, MFG, M&E)
🏖️ Benefits
• Annual cash bonuses • Comprehensive benefits package
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