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Quality Process Manager

🕒 September 2

🌐 Ireland, United Kingdom, +2 more countries – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

Where this job comes from

Posted on Avantor's careers page, not through a job board

First seen by Remote Rocketship September 2

Logo of Avantor

Avantor

10,000+ employees

Founded 1904

🏥 Healthcare

🏭 Manufacturing

💼 Consulting

Healthcare • Manufacturing • Consulting

Avantor is a leading life science tools company and global provider of mission-critical products and services to the life sciences and advanced technology industries. The company collaborates with scientists around the world to enable breakthroughs in medicine, healthcare, and technology. Avantor offers a proven portfolio of trusted, quality brands used in research, development, and production activities across more than 300,000 customer locations in 180 countries. It focuses on supporting scientific journeys through reliable products, digital solutions, innovation, and manufacturing facilities. Avantor is committed to sustainability, advancing biopharma, and enhancing scientific collaboration with digital technologies.

📋 Description

• Lead the end-to-end audit lifecycle across Laboratory & Production Services sites • Design, implement, and maintain quality process audits supporting operational excellence • Conduct audits evaluating process effectiveness, compliance, KPIs, and SLAs • Develop audit documentation, reporting standards, and quality validation processes • Support Lean, Continuous Improvement, and Six Sigma implementation and verification • Ensure compliance with company standards and customer requirements • Facilitate audit reviews, discovery sessions, and improvement workshops • Identify process inefficiencies and lead initiatives to improve productivity, consistency, and customer service • Benchmark services against best-in-class practices and drive standardisation • Develop and monitor corrective actions and improvement plans with site leadership • Create audit processes and KPI reporting frameworks with the BAM team • Validate audit findings and KPI data against customer Scope of Work requirements • Analyse operational and audit data and translate findings into recommendations • Track audit plans, project deliverables, and continuous improvement programmes • Monitor service performance and measure improvement impact • Contribute to RFP, RFI, and RFQ responses • Provide quality expertise for new customer implementations • Support talent assessment and selection for large-scale LPS engagements • Partner with stakeholders to develop innovative service solutions and future best practices

🎯 Requirements

• Bachelor's degree in Engineering, Science, Finance, Operations, or a related technical discipline preferred • Experience within Quality Management, Process Improvement, Operational Excellence, Auditing, or Continuous Improvement environments • Strong knowledge of Lean, Six Sigma, quality systems, and process improvement methodologies • Demonstrated project management experience with the ability to manage multiple priorities • Advanced analytical and problem-solving skills • Strong Microsoft Office skills, including Excel, PowerPoint, Word, and Visio • Exceptional communication, facilitation, and stakeholder management capabilities • Ability to build strong relationships across geographically dispersed teams • Excellent attention to detail and a passion for process quality • Comfortable working independently in a remote environment • Willingness to travel across customer locations in Europe (up to 25%)

🏖️ Benefits

• Learning experiences to support career growth and success • Diverse, equitable and inclusive culture • Opportunity to learn new skills and grow your career • Up to 25% travel opportunity across customer locations in Europe

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