Director, Enterprise Systems – Architecture

🔥 2 hours ago

🌐 Argentina, Colombia, +2 more countries – Remote

🇦🇷 Argentina – Remote 🇨🇴 Colombia – Remote 🇨🇷 Costa Rica – Remote 🇲🇽 Mexico – Remote

⏰ Full Time

🔴 Lead

🏛️ Architect

👻 Ghost score 10%

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Backblaze

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2007

🛍️ eCommerce

🏢 Enterprise

💰 $5M Series A on 2012-07

Cloud Storage • eCommerce • Enterprise

Backblaze is a cloud storage company that provides scalable and secure data backup solutions for both businesses and individuals. Their B2 Cloud Storage service offers S3 compatible object storage, allowing users to easily protect and manage their data with transparent pricing. Backblaze specializes in automatic and unlimited backup services for computer systems, ensuring data protection and recovery options for users, while also supporting integration with applications for enhanced functionality.

📋 Description

• Define and maintain the enterprise systems architecture roadmap across commercial, financial, and GTM technology stacks • Own architecture documentation, including system topology maps, data flow diagrams, integration inventories, and architecture decision records • Establish and enforce architectural governance standards and review processes • Define reference architectures and design patterns for integrations, data exchange, platform extensibility, and AI agent workloads • Lead build-versus-buy evaluations and platform selection for AI tooling, agent orchestration frameworks, and LLMOps infrastructure • Ensure systems architecture supports scalability, data integrity, security, and operational efficiency • Lead design and implementation of integrations across Salesforce, NetSuite, Zendesk, Snowflake, Orb, and other enterprise platforms • Establish design standards, data contracts, and integration governance • Own the enterprise architecture review board and evaluate proposed system changes • Define and apply event-driven, API-first, and middleware integration patterns • Partner with Data Engineering on data pipelines, data models, and platform integrations • Lead evaluation and selection of iPaaS and middleware technologies • Serve as technical authority for enterprise systems design and advise Revenue Operations, Finance, and Data Engineering leadership • Lead architecture reviews and approve major system initiatives and platform changes • Maintain architectural roadmaps, standards documentation, and technical decision frameworks • Translate business requirements into scalable architectural solutions • Mature governed infrastructure for AI agent workflows, including identity, API gateway, secrets management, logging, and reconciliation layers • Enforce change management for workflow deployments, prompt changes, and policy updates using GitHub-backed version control and CI/CD gates • Ensure AI agent operations comply with SOX IT General Controls, GDPR/CCPA, and internal data governance standards • Build observability infrastructure for agent operations, including dashboards, anomaly alerting, and audit trail evidence • Lead and develop Business Systems administrators and contractors • Establish systems lifecycle, change management, and project delivery best practices • Manage vendor and contractor relationships • Champion technical rigor, documentation discipline, and continuous improvement

🎯 Requirements

• 10+ years of experience in Enterprise Architecture, Business Systems, or Platform Engineering roles • Demonstrated ownership of multi-system environments at a public or compliance-regulated company • Experience deploying, monitoring, and governing AI agents or LLM-powered workflows in production, including prompt versioning, agent identity management, and audit logging • Deep experience architecting and governing Salesforce CRM environments at scale, including data model design, integration patterns, and access controls • Strong working knowledge of NetSuite and Snowflake from architectural and operational perspectives • Experience building and operating API gateway, secrets management, and identity-based access control infrastructure • Solid understanding of SOX IT General Controls and application controls • Experience producing control evidence in a public company environment within the last 3 years • Proven track record managing multi-functional business systems or platform teams, including direct management of admins and techno-functional resources • Experience designing integration architectures using event-driven, API-first, or middleware patterns • Strong communication and stakeholder management skills • Experience with workflow versioning, GitOps patterns, and CI/CD pipelines for business systems deployments • Proficiency with architecture and security frameworks to enable responsible AI usage (preferred) • Hands-on experience with iPaaS or middleware platforms such as Fivetran, Polytomic, MuleSoft, Boomi, or Celigo (preferred) • Experience developing master data management strategy and data governance frameworks (preferred) • Experience managing analytics architecture and BI platforms such as Tableau (preferred) • Salesforce and NetSuite certifications (preferred) • Experience in public or large enterprise technology environments with compliance and audit requirements (preferred)

🏖️ Benefits

• Equal Opportunity Employer commitment • Diversity, equity, and inclusion values • Workforce belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education