Engagement Manager

🕒 February 25

🇦🇺 Australia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 45%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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BioCatch

WebsiteLinkedInAll Job Openings

201 - 500 employees

🔒 Cybersecurity

💳 Fintech

🏦 Banking

Cybersecurity • Fintech • Banking

BioCatch is the leader in Behavioral Biometrics which analyzes an online user’s physical and cognitive digital behavior to protect individuals and their assets. Our mission is to unlock the power of behavior and deliver actionable insights to create a digital world where identity, trust and ease seamlessly co-exist. Leading financial institutions around the globe use BioCatch to more effectively fight fraud, drive digital transformation and accelerate business growth. With over a decade of analyzing data, over 60 patents and unparalleled experience, BioCatch continues to innovate to solve tomorrow’s problems.

📋 Description

• Manage risks to efficacy of the BioCatch solution for our most strategic customers • Function as a single point of contact for general consulting, incident reporting, and escalation for our most valuable customers • Manage project coordination and provide strategic oversight for project team • Develop, and update project plans for technology delivery • Track milestones and deliverables • Communicate customer expectations to the Solution Delivery team • Lead the project team through any customer issues • Schedule and facilitate regular meetings with customers • Advocate on behalf of your customers with BioCatch internal staff • Lead & present Quarterly Business Reviews to customer business owners

🎯 Requirements

• 5 years of post-sales consulting experience in the anti-money laundering, fraud or financial crime space • Bachelor’s degree from a STEM subject/quantitative discipline such as Statistics, Engineering, Mathematics, Economics, Physics, Computer science or Information Systems • Exceptionally strong verbal and written communication skills • History of working with highly technical internal and external teams • Expert-level consultative skills • Advanced organizational and project management skills • Strong time management skills • Demonstrates the ability to work well under pressure

🏖️ Benefits

• Work across multiple industries • Partner with Threat Analysts and Solutions Engineers to present consultative solutions • Collaborate with Account Managers to identify new opportunities

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