Implementation Engineer, Customer Support – APAC

Job not on LinkedIn

🔥 0 minutes ago

⛩ Asia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Bitwarden

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2016

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

Cybersecurity • SaaS • Enterprise

Bitwarden is a trusted password manager that provides secure digital solutions for individuals, families, and businesses. It offers tools for securely storing, managing, and sharing sensitive online data such as passwords, passkeys, and credit cards, utilizing zero knowledge, end-to-end encryption technology. Bitwarden's services include enterprise-level security features such as secrets management for development, DevOps, and IT teams, with additional functionalities for passwordless authentication. The platform supports cross-platform access, is open source, and adheres to strict compliance standards including GDPR, SOC 2, and HIPAA.

📋 Description

• Function as a Subject Matter Expert for Bitwarden and its product portfolio • Lead proof-of-concept trials, new deployments, and integrations of Bitwarden containerized services • Advise customers on industry best practices for the full Bitwarden stack • Work with enterprise customers to solve current issues and identify future solutions • Provide guidance and assistance for customer implementations, technology-stack integrations, and general security • Collaborate with Sales, Engineering, and Product associates • Assist in planning, developing, and presenting live technical product demonstrations tailored to customer use cases • Document and share customer feedback from collaborative sessions

🎯 Requirements

• Excellent English and grammar • Excellent problem-solving skills • Project planning, including collaborative and individual time management • Passion for supporting team members, growing technical ability and emotional intelligence, and sharing knowledge • Strong empathy and ability to advocate for others • Passion for helping Bitwarden users • Experience from a previous technical position, such as Systems Engineer, Implementation Engineer, DevOps Engineer, or IT Infrastructure Engineer • Equivalent education or demonstrable skills may be accepted • Ability and desire to work remotely • Familiarity with several preferred technologies and areas, including Bitwarden; Linux, Windows, and macOS; Docker, Kubernetes, and Podman; NFS and CIFS; Bash and PowerShell; identity platforms; GCP, AWS, and Azure; Android and iOS; GitHub; NGINX; SQL; TCP/IP; DNS; HTTP; SMTP; SSO using SAML and OpenID Connect; SCIM; TLS/SSL and PKI; RESTful APIs

🏖️ Benefits

• All-remote work arrangement • Opportunity to work with motivated and supportive team members across the world • Exposure to security and open source software technology markets • Support for personal and professional development through new challenges and #growth-club • Sense of purpose contributing to a more secure internet experience