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Technical Writer II

Job not on LinkedIn

🔥 17 minutes ago

🌐 Slovakia, Czechia – Remote

infoinfo

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔏 Technical Writer

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Bloomreach's careers page, not through a job board

First seen by Remote Rocketship 17 minutes ago

Logo of Bloomreach

Bloomreach

501 - 1000 employees

💼 Consulting

📣 Marketing

✈️ Travel

💰 $30M Debt Financing on 2022-10

Consulting • Marketing • Travel

Bloomreach is a leader in ecommerce personalization solutions, providing platforms that integrate real-time customer and product data via AI. The company offers marketing automation, product discovery, and a unified data platform specifically designed for commerce applications. This enables businesses to personalize marketing efforts across multiple channels such as email, SMS, and web, optimize ecommerce search and merchandising, and manage customer and product data for advanced analytics and omnichannel personalization. Bloomreach’s solutions cater to various industries including retail, travel, hospitality, and more, to enhance profitability and customer retention.

📋 Description

• Create and maintain feature documentation and guides, including API references, integration guides, code examples, and release notes • Work from OpenAPI specifications and test API calls to ensure documentation reflects product behavior • Run through API setup and integration flows • Anticipate user questions and identify improvements to documentation, error messages, and naming • Create documentation for developers, AI assistants, and search tools • Author documentation in Markdown • Use GitHub pull requests for reviews and publishing • Collaborate with Product, Engineering, Support, Client Services, Sales, and other teams • Improve documentation based on priorities and real-world feedback

🎯 Requirements

• Excellent written English • A couple of years writing product documentation, user guides, and release notes for software • Ability to read API documentation • Basic grasp of REST and JSON • Experience using Git/GitHub • Experience using LLMs in day-to-day work • Curiosity and initiative • Collaborative mindset • Attention to detail • Ability to check facts against the product before publication

🏖️ Benefits

• Freedom and trust with no clocking in/out, corporate rules, or long approval processes • Flexible working hours • Virtual-first work with Bloomreach Hubs across three continents • Company events • 5 paid days off to volunteer • People Development Program with personal development workshops • Communication coach available for work-related communications and decision-making challenges • $1,500 annual professional education budget for books, courses, certifications, etc. • Employee Assistance Program with counselors • Calm subscription • One additional DisConnect day off each quarter • Sports, yoga, and meditation opportunities • Extended parental leave up to 26 calendar weeks for Primary Caregivers • Restricted Stock Units or Stock Options, depending on role, seniority, and location • Company performance bonus • Employee referral bonus of up to $3,000 • Work anniversary rewards and celebrations

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