Senior Technical Product Manager

Job not on LinkedIn

🔥 2 hours ago

🌐 Poland, Cyprus, +3 more countries – Remote

🇵🇱 Poland – Remote 🇨🇾 Cyprus – Remote 🇵🇹 Portugal – Remote 🇧🇬 Bulgaria – Remote 🇷🇸 Serbia – Remote

⏰ Full Time

🟠 Senior

⚒️ Technical Product Manager (TPM)

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BnBerry

WebsiteLinkedInAll Job Openings

51 - 200 employees

✈️ Travel

💼 Consulting

🏨 Hospitality

Travel • Consulting • Hospitality

BnBerry is a company that provides innovative solutions for hotels to connect with platforms like Airbnb and Vrbo, enhancing their guest communication and overall booking management. They offer an easy-to-use channel management system designed for hotels, enabling them to leverage new booking opportunities and attract more guests. BnBerry's services include 24/7 guest support, guest messaging solutions, virtual 3D tours, and detailed review and reputation management. By integrating seamlessly with existing hotel technologies, BnBerry helps hotels increase revenues and improve guest satisfaction without complex integrations. Their solutions are trusted by multiple clients who benefit from increased sales and an elevated customer experience.

📋 Description

• Analyze production incidents, support cases, system metrics, and business data to identify and eliminate recurring, high-impact problems at their root cause • Identify technical weaknesses, operational inefficiencies, and product or technical debt, and quantify their real cost • Establish a process for identifying, tracking, prioritizing, and resolving platform issues • Review partner integrations to surface missed capabilities, underused features, and new connection opportunities • Identify opportunities to improve revenue, operational efficiency, and customer satisfaction • Build and maintain a roadmap balancing reliability, technical investment, and business opportunities • Prioritize based on impact, urgency, engineering effort, and long-term value • Coordinate cross-functional initiatives across Engineering, Support, Operations, Sales, Leadership, and external partners

🎯 Requirements

• 5+ years in Product Management, Technical Product Management, or Engineering Management, with a track record of end-to-end ownership • Experience with complex B2B SaaS platforms, marketplaces, or integration-heavy systems • Experience taking on ambiguous problems without a predefined backlog or established process • Strong understanding of software architecture, APIs, integrations, databases, background processes, and distributed systems • Ability to investigate production issues using logs, dashboards, SQL, monitoring tools, and technical documentation • Ability to quickly build a mental model of a complex existing system and identify its major risks • Structured problem-solving and ability to quantify the impact of technical and product problems • Strong prioritization and ability to make clear decisions • Good business intuition and ability to recognize revenue or retention implications of technical issues • Comfortable making decisions with incomplete information and adjusting as evidence arrives • Experience in Hospitality Tech, Travel Tech, PMS, CRS, Channel Management, or OTA integrations is nice to have • Experience with external technology partners and complex third-party integrations is nice to have • Experience improving operational and support processes is nice to have • Familiarity with AI-powered products and automation is nice to have • Prior background as a team lead, solutions architect, or engineering manager is a strong advantage

🏖️ Benefits

• Competitive salary plus equity package • Define a new product category through discovery before the market figures it out • Direct access to founders and technical leadership • Autonomy to experiment, take risks, and drive discovery • Work at the intersection of cutting-edge AI and a massive traditional industry