Support Specialist – Radiotherapy

🔥 3 hours ago

🇮🇹 Italy – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 10%

infoinfo

🗣️🇮🇹 Italian Required

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Logo of Brainlab

Brainlab

1001 - 5000 employees

💼 Consulting

📦 Logistics

🏭 Manufacturing

💰 Private Equity Round on 2018-09

Consulting • Logistics • Manufacturing

Brainlab is a digital medical technology pioneer founded in 1989 and headquartered in Munich. The company employs 2200 people in 25 locations around the globe and serves physicians, medical professionals, and their patients in over 6300 hospitals across 122 countries. Brainlab specializes in software-driven medical solutions that digitize, automate, and optimize clinical workflows for various specialties including neurosurgery, spine, trauma, craniomaxillofacial surgery, general surgery, and radiotherapy. Their core products include image-guided surgery software, radiotherapy software and hardware, and digital operating room integration, aimed at improving healthcare outcomes worldwide.

📋 Description

• Install radiotherapy and radiosurgery systems for customers in the region, Spain, partly Portugal and other European countries • Provide after-sales service for radiotherapy and radiosurgery systems, including diagnosis, service, maintenance and repairs • Act as the technical Brainlab representative to customers by communicating efficiently, understanding problems and responding appropriately • Conduct routine calibrations and preventive maintenance services • Familiarize customers, such as physicist teams, with Brainlab products • Provide full service satisfaction to clients

🎯 Requirements

• Degree/Certification in Medical Physics, Medical Dosimetry, radiation therapy technicians or equivalent • Very good knowledge in the field of informatics • Experience diagnosing issues in IT infrastructure and networking topics • Good knowledge of linear accelerators is an advantage • Prior experience in service/maintenance in the field of robotics and/or electro mechanics • Proficiency in English and Italian, written and spoken • Excellent social, team-work and self-management skills • Willingness to travel around 80% of the time • Ability to work independently • Motivated self-starter with excellent interpersonal skills

🏖️ Benefits

• A mutually-supportive, international team • Meaningful work with a lasting impact on medical technology • Company car, cell phone, laptop - also for private use • Flexible working hours as well as homeoffice • Comprehensive training and continuing education opportunities

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