Reservations Coordinator

🕒 July 3

🇦🇼 Aruba – Remote

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 83%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Bucuti & Tara Beach Resort - Certified Carbon Neutral

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1987

✈️ Travel

🛍️ eCommerce

🏨 Hospitality

Travel • eCommerce • Hospitality

Bucuti & Tara Beach Resort is a certified carbon-neutral adults-only resort located on Eagle Beach in Aruba. Recognized as the Caribbean's #1 resort for romance, it offers luxurious accommodations and exceptional service tailored for couples looking to relax and reconnect. With a focus on sustainability, Bucuti & Tara provides eco-friendly amenities and has achieved accolades for its commitment to environmental responsibility, all while ensuring a tranquil and romantic getaway experience for its guests.

📋 Description

• Assist guests and travel partners with reservations, packages, add-ons, and special requests • Provide warm, professional, and timely communication via email and approved channels • Deliver personalized service and identify opportunities to enhance guest stays • Process new reservations, modifications, cancellations, and guest requests accurately • Maintain complete and accurate reservation records within the Property Management System • Collaborate with Front Office, Concierge, Housekeeping, Accounting, and other departments • Support travel agents, tour operators, online travel agencies, and contracted partners • Monitor reservation inboxes and respond within established service standards • Handle multiple priorities while maintaining exceptional attention to detail • Uphold Bucuti & Tara brand standards, confidentiality requirements, and exceptional hospitality

🎯 Requirements

• Hospitality education and/or a minimum of two years of experience in hospitality, reservations, customer service, or a related field • Previous hotel reservations experience is strongly preferred • Experience with a Property Management System; Opera experience is an advantage • Excellent written and spoken English • Additional languages such as Spanish, German, Italian, Dutch, or Papiamento are an asset • Strong organizational skills with the ability to prioritize multiple tasks • Sales-oriented mindset with the ability to convert inquiries into reservations when appropriate • Strong attention to detail and accuracy • Reliable high-speed internet connection • Professional home office environment • Five-day work week with rotating weekend coverage • Availability to work according to Aruba Standard Time (AST) • Must be legally allowed to work on Aruba • Must complete pre-employment drug screening; may be subject to random testing during employment

🏖️ Benefits

• Performance-based bonus opportunities • Health coverage • Dental coverage • Vision coverage • Life coverage • Disability coverage • Childcare support • Elderly care support • Elective benefits • Annual health check-ups • Gym membership • Savings & Loans program • Green loans at attractive interest rates • Competitive savings returns • Company-provided equipment • Ongoing training and development • Flexible remote work within an established coverage schedule

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