
10,000+ employees
Founded 1967
💼 Consulting
🏥 Healthcare
📦 Logistics
Consulting • Healthcare • Logistics
Capgemini is a global leader in partnering with businesses to transform and manage their operations by harnessing the power of technology. With expertise across a wide array of industries such as aerospace, automotive, banking, and healthcare, Capgemini provides a constantly evolving portfolio of services to meet the ever-changing needs of their clients. Their offerings include cloud, cybersecurity, data and artificial intelligence, and enterprise management, among others. Capgemini also emphasizes innovation and sustainability, helping companies achieve digital transformation while promoting environmental and social responsibility. Additionally, Capgemini provides career opportunities across various levels and professions, encouraging innovation and diversity in its workforce.
🕒 July 21
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10,000+ employees
Founded 1967
💼 Consulting
🏥 Healthcare
📦 Logistics
Consulting • Healthcare • Logistics
Capgemini is a global leader in partnering with businesses to transform and manage their operations by harnessing the power of technology. With expertise across a wide array of industries such as aerospace, automotive, banking, and healthcare, Capgemini provides a constantly evolving portfolio of services to meet the ever-changing needs of their clients. Their offerings include cloud, cybersecurity, data and artificial intelligence, and enterprise management, among others. Capgemini also emphasizes innovation and sustainability, helping companies achieve digital transformation while promoting environmental and social responsibility. Additionally, Capgemini provides career opportunities across various levels and professions, encouraging innovation and diversity in its workforce.
• Provides routine data collection, preparation and administrative support for complaint response duties handled by Regulatory Affairs Specialists. • Supports work queue assignment, data uploads to state regulatory portals and other technical tasks needed for timely regulatory reporting. • Prepares standard and limited ad hoc reports related to complaint and regulatory functions using established templates and procedures. • Collects and organizes complaint, policy, billing and related business information for internal and/or external reporting. • Coordinates with Product, Billing, Claims, Service, I/T and other business partners to obtain documentation and route policy or billing-related inquiries. • Maintains complaint file tracking, work assignment queues, portal records, data dictionary fields and other metadata updates. • Reviews information for completeness, consistency and obvious data issues, escalating discrepancies or non-routine questions. • Researches and evaluates policy processing transactions to support complaint resolution. • Assists with complaint trend plans, department discussions, data calls, premium surveys, market conduct exams and investigations.
• Provides routine data collection, preparation and administrative support for complaint response duties handled by Regulatory Affairs Specialists. • Supports work queue assignment, data uploads to state regulatory portals and other technical tasks needed for timely regulatory reporting. • Escalates complex issues to specialists or management. • Prepares standard and limited ad hoc reports related to complaint and regulatory functions using established templates and procedures. • Collects and organizes complaint, policy, billing and related business information for internal and/or external reporting using established procedures. • Coordinates with Product, Billing, Claims, Service, I/T and other business partners to obtain documentation, confirm data needs and route policy or billing-related inquiries. • Performs data uploads to state regulatory portals and supports timely regulatory reporting in accordance with instructions and established controls. • Maintains complaint file tracking, work assignment queues, portal records, data dictionary fields and other metadata updates as assigned. • Reviews assigned information for completeness, consistency and obvious data issues; escalates discrepancies or non-routine questions to Regulatory Affairs Specialists or management. • Researches and evaluates policy processing transactions to support Regulatory Affairs Specialist to resolve complaints. • Assists in development of plans to address complaint trends. • Participates in department and team sessions to discuss complaint trends. • Assists Reg Affairs Specialist on data calls, premium surveys, market conduct exams and investigations.
• A competitive salary and performance-based bonuses. • Comprehensive benefits package. • Flexible work arrangements (remote and/or office-based). • Dynamic and inclusive work culture within a globally renowned group. • Private Health Insurance. • Paid Time Off. • Training & Development opportunities in partnership with renowned companies.
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