
10,000+ employees
Founded 1967
💼 Consulting
🏥 Healthcare
📦 Logistics
Consulting • Healthcare • Logistics
Capgemini is a global leader in partnering with businesses to transform and manage their operations by harnessing the power of technology. With expertise across a wide array of industries such as aerospace, automotive, banking, and healthcare, Capgemini provides a constantly evolving portfolio of services to meet the ever-changing needs of their clients. Their offerings include cloud, cybersecurity, data and artificial intelligence, and enterprise management, among others. Capgemini also emphasizes innovation and sustainability, helping companies achieve digital transformation while promoting environmental and social responsibility. Additionally, Capgemini provides career opportunities across various levels and professions, encouraging innovation and diversity in its workforce.
🔥 1 hour ago
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10,000+ employees
Founded 1967
💼 Consulting
🏥 Healthcare
📦 Logistics
Consulting • Healthcare • Logistics
Capgemini is a global leader in partnering with businesses to transform and manage their operations by harnessing the power of technology. With expertise across a wide array of industries such as aerospace, automotive, banking, and healthcare, Capgemini provides a constantly evolving portfolio of services to meet the ever-changing needs of their clients. Their offerings include cloud, cybersecurity, data and artificial intelligence, and enterprise management, among others. Capgemini also emphasizes innovation and sustainability, helping companies achieve digital transformation while promoting environmental and social responsibility. Additionally, Capgemini provides career opportunities across various levels and professions, encouraging innovation and diversity in its workforce.
• Provide advanced technical support for transport networks as a Transport Network Operations Specialist (N1.5) • Perform complex diagnostics, alarm correlation and authorised remote recovery actions • Bridge N1 operations with N2/N3 escalation teams • Analyse and diagnose incidents escalated by N1 teams, validating severity, scope, topology and network impact • Correlate alarms and events across transport network layers to identify primary alarms and root causes • Review network performance parameters including Tx/Rx optical power, BER, Q-factor, interface and card status, and protection mechanism health • Coordinate resolution activities with N2/N3 engineers, Huawei and Nokia vendors, and field teams • Provide technical guidance to N1 technicians • Develop checklists and support knowledge transfer • Contribute to documentation, RCA preparation and continuous improvement initiatives
• Solid hands-on experience with WDM/DWDM, SDH and optical network technologies • Knowledge of OTN and MPLS-TP considered an advantage • Ability to interpret optical alarms, degradations and protection mechanisms • Experience operating Huawei and Nokia equipment families and associated management systems • Minimum 3 years of experience in transport network support or operations • Experience ideally within NOC/SNOC environments or Telefónica-aligned service models • Strong structured problem-solving skills • Ability to manage high-impact incidents and communicate clearly with clients and vendors • Huawei or Nokia transmission/optical certifications are desirable • Working knowledge of technical English is an advantage
• Free access to learning platforms, including Harvard Business Review, Coursera, Pluralsight, Udemy, Microsoft, AWS, Google and more • Career acceleration programs and leadership development programs such as Connected Manager • Well-being Hub supporting work-life balance, working hours and network growth • Diverse and inclusive work environment • Permanent employment
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