Quality Specialist – Customer Value Expert

🔥 1 minute ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Quality Specialist

🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of Cargill

Cargill

10,000+ employees

Founded 1865

🏭 Manufacturing

🌾 Agriculture

🍽️ Food & Beverage

Manufacturing • Agriculture • Food & Beverage

Cargill is a global corporation focused on enhancing the world's food supply chain. With a workforce of 160,000 team members across 70 countries, Cargill collaborates with farmers, ranchers, manufacturers, foodservice providers, and retailers to source, produce, and deliver vital food, agricultural, and industrial products. The company is dedicated to improving global food security while minimizing environmental impact through sustainable practices and innovative solutions. Cargill's operations span various sectors including agriculture, animal nutrition, beauty products, bioindustrial solutions, food service, pharmaceuticals, meat and poultry, risk management, supplements, and transportation. The company's mission is to nourish the world in a responsible and sustainable manner, leveraging its extensive supply chain network and resources to create opportunities for growth and prosperity.

📋 Description

• Handle customer quality inquiries • Provide expertise in quality systems, manufacturing processes, and product lines • Collaborate with internal teams to address customer needs related to product safety, quality, and regulatory compliance • Apply food safety and regulatory support practices • Assist with issue resolution and documentation requirements • Collaborate with Sales, Logistics, Customer Service, and Manufacturing Operations • Support continuous improvement initiatives to standardize, simplify, and automate tasks • Support compliance with customer specifications • Handle basic issues under supervision and escalate complex matters • Perform other assigned duties

🎯 Requirements

• Bachelor’s degree in Food Engineering, Chemistry, or a related field • Knowledge of quality tools and certifications, including FSSC 22000 • Knowledge of food manufacturing processes • Experience with quality management and food safety systems • Knowledge of Power BI (preferred) • Customer service experience (preferred) • Experience in project management and continuous improvement (preferred) • English and Spanish proficiency (preferred)

🏖️ Benefits

• Inclusive and diverse work environment • Commitment to treating everyone with dignity and respect • Commitment to nondiscrimination and harassment prevention

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