Quality Specialist – Customer Value Expert

🔥 1 minute ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Quality Specialist

🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of Cargill

Cargill

10,000+ employees

Founded 1865

🏭 Manufacturing

🌾 Agriculture

🍽️ Food & Beverage

Manufacturing • Agriculture • Food & Beverage

Cargill is a global corporation focused on enhancing the world's food supply chain. With a workforce of 160,000 team members across 70 countries, Cargill collaborates with farmers, ranchers, manufacturers, foodservice providers, and retailers to source, produce, and deliver vital food, agricultural, and industrial products. The company is dedicated to improving global food security while minimizing environmental impact through sustainable practices and innovative solutions. Cargill's operations span various sectors including agriculture, animal nutrition, beauty products, bioindustrial solutions, food service, pharmaceuticals, meat and poultry, risk management, supplements, and transportation. The company's mission is to nourish the world in a responsible and sustainable manner, leveraging its extensive supply chain network and resources to create opportunities for growth and prosperity.

📋 Description

• Handle customer quality requests, providing expertise in quality systems, manufacturing processes, and product lines • Collaborate with internal teams to address customer needs and concerns related to product safety, quality, and regulatory compliance • Apply food, safety, and regulatory support practices to respond to quality requests, assist with problem-solving, and complete required documentation • Collaborate with Sales, Logistics, Customer Service, and Production Operations • Support the continuous improvement of internal processes to standardize, simplify, and automate tasks • Support compliance with customer specifications and other requirements • Handle basic issues under direct supervision and escalate complex issues to the appropriate team • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree in Food Engineering, Chemistry, or a related field • Knowledge of quality tools and certifications, including FSSC 22000 • Knowledge of food manufacturing processes • Experience with quality management systems and food safety systems • Power BI knowledge preferred • Customer service experience preferred • Experience in project management and continuous improvement preferred • English and Spanish proficiency preferred

🏖️ Benefits

• An inclusive and diverse work environment • Treatment with dignity and respect • Protection from discrimination and harassment • Compliance with national and local nondiscrimination and employment laws and regulations • Remote work opportunity, as indicated in the title and the #LI-Remote tag

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