Senior Full Stack Engineer, Zendesk

Job not on LinkedIn

🕒 4 days ago

🇮🇪 Ireland – Remote

⏳ Contract/Temporary

🟠 Senior

🧑‍💻 Full-stack Engineer

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Castillians

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2006

Castillians is a company whose publicly available text is inaccessible without JavaScript; the provided content only shows a message asking the user to enable JavaScript. No information about the company's product, services, industry, or target customers can be determined from this text alone.

📋 Description

• Configure, customise, and maintain solutions on the Zendesk Platform • Develop and extend Zendesk solutions using the Zendesk Apps Framework and ZAF SDK • Build reusable Zendesk apps, extensions, and components • Implement and integrate Zendesk Customer Service and Zendesk AI capabilities • Support Employee Service Platform, Workforce Management, and Quality Assurance solutions where required • Translate business and technical requirements into scalable Zendesk-based solutions • Design, develop, test, and deploy modern web and mobile applications • Develop reusable, maintainable, and scalable software components across client-side and server-side technologies • Develop and integrate Web APIs, REST, SOAP, XML, and JSON services • Develop and maintain database solutions • Integrate Zendesk and custom applications with third-party systems and enterprise platforms • Support application deployment, configuration, updates, and maintenance • Contribute to CI/CD pipelines • Collaborate with third-party technical teams on system integrations • Apply secure development and integration practices • Meet with clients to understand business and technical requirements • Collaborate with project managers, designers, engineers, PMO teams, and business stakeholders • Participate in technical discussions, solution design, and project planning • Test components, troubleshoot issues, and participate in code reviews • Ensure applications meet technical, functional, security, and performance requirements • Stay informed about emerging technologies and identify improvements to solution quality and delivery effectiveness

🎯 Requirements

• 3–5 years of experience with the Zendesk Platform • 3–5 years of software development and/or low-code platform experience • Strong experience in Zendesk Platform configuration and development • Proven experience working with cross-functional teams, PMO, clients, and business stakeholders • Strong communication and interpersonal skills • Ability to explain complex technical concepts clearly • Ability to work independently and as part of a distributed team • Strong problem-solving, analytical, and innovative mindset • Excellent written and spoken English • Bachelor’s degree in IT, Computer Science, Software Engineering, or a related discipline, or equivalent professional certifications and experience • Zendesk Customer Service Platform Certification – Must Have • Zendesk AI Certification – Must Have • Experience with Zendesk Apps Framework (ZAF) and ZAF SDK • Experience with frontend technologies including JavaScript, TypeScript, React, Angular, jQuery, HTML, CSS, and MVC • Experience with server-side technologies such as .NET Core, Java, PHP, or equivalent • Experience with MS SQL Server, T-SQL, PL/SQL, or equivalent database technologies • Experience with REST APIs, Web APIs, SOAP, XML, and JSON • Experience with Microsoft Azure and AWS • Experience with Azure DevOps, GitHub Actions, and CI/CD • Experience integrating third-party systems and enterprise platforms • Secure development and integration practices across applications and APIs • Experience with Microsoft Power Platform, UiPath/RPA, enterprise consulting, large-scale service transformation, North American time zones, or additional Zendesk certifications is nice to have

🏖️ Benefits

• Opportunity for repeat engagements based on performance • Access to CX guidance and market insights through our professional network • 6-month project duration with auto-renewal