German-Speaking Customer Service Agent

Job not on LinkedIn

🕒 July 29

🇬🇷 Greece – Remote

💵 €1.4k - €1.6k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 38%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Cbtalents

WebsiteLinkedInAll Job Openings

2 - 10 employees

🎯 Recruiter

👥 HR Tech

Recruitment • HR Tech

CBTalents Recruitment is a member community that connects recruiters and job seekers for confidential roles. It appears to operate as a private network or platform where roles are shared discreetly and members can engage directly for recruitment opportunities. The organization positions itself around facilitating connections and placements rather than broad public job listings, emphasizing confidentiality and a community-driven approach.

📋 Description

• Handle customer inquiries and resolve insurance-related questions • Process claims, applications, policy changes, conversions, and terminations • Manage general account requests such as address updates, SEPA mandates, and account modifications • Ensure accurate data entry and compliance with GDPR and internal policies • Prepare insurance quotes (liability, accident, property, legal expenses) and perform cross-selling • Assist customers with registration for the My HUK online self-service portal • Process incoming documents (postal and email) within SLA timelines • Escalate complex cases as needed • Participate in ongoing training to maintain high performance

🎯 Requirements

• German C2 — excellent written and verbal communication • Strong empathy and listening skills • Advanced problem-solving and decision-making skills • Proven ability to handle challenging interactions calmly and professionally • High level of accuracy and compliance awareness • Solid operational skills: documentation, multitasking, process adherence • Confident working with Windows, Android, Chrome, MS Office & CRM systems • Typing: 25 WPM with 85% accuracy • High school diploma or higher

🏖️ Benefits

• Full relocation support • Structured onboarding program • Continuous refresher courses

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