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Multilingual Customer Service Representative

Job not on LinkedIn

🕒 July 29

🇬🇷 Greece – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

🗣️🇫🇷 French Required

🗣️🇮🇹 Italian Required

🗣️🇪🇸 Spanish Required

Where this job comes from

Posted on Cbtalents's careers page, not through a job board

First seen by Remote Rocketship July 29

Still open on Cbtalents's site. Checked 3 hours ago.

Logo of Cbtalents

Cbtalents

2 - 10 employees

🎯 Recruiter

👥 HR Tech

Recruitment • HR Tech

CBTalents Recruitment is a member community that connects recruiters and job seekers for confidential roles. It appears to operate as a private network or platform where roles are shared discreetly and members can engage directly for recruitment opportunities. The organization positions itself around facilitating connections and placements rather than broad public job listings, emphasizing confidentiality and a community-driven approach.

📋 Description

• Assist users with empathy and professionalism, ensuring high-quality support • Gain deep knowledge of platform guidelines, community standards, and internal policies • Make thoughtful and fair decisions to support a positive user experience • Maintain a warm and respectful tone in all written and verbal communication • Investigate account issues, review user reports, and moderate sensitive content • Share ideas to improve processes and enhance the customer experience • Identify behavioral trends and help refine internal procedures • Review flagged content with care, accuracy, and discretion • Contribute to ongoing improvements in operational efficiency and quality

🎯 Requirements

• Fluency in French, Italian, or Spanish (C1), and strong English (B2+) • Ability to assess complex situations and apply policy appropriately • High school diploma required; higher education or military experience is a plus • Previous customer service, moderation, or BPO experience is an advantage • Sensitivity to social norms and digital behavior across different regions • EU citizenship or valid Greek residency

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