Customer Service Representative, German-speaking

Job not on LinkedIn

🕒 November 4, 2025

🇹🇷 Turkey – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 56%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CB Talents Academy

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2014

📚 Education

Education

CB Talents Academy is dedicated to bridging the gap between acquired knowledge and the labor market, providing essential skills to help students succeed both nationally and internationally. The academy focuses on training young individuals in various IT sectors and programming languages, such as Java and Ruby on Rails, by partnering with leading companies to enhance employability in the competitive IT landscape. Through this approach, CB Talents Academy aims to address the global skills shortage and improve career prospects for its students.

📋 Description

• Assist customers via phone, email, chat and social media • Answer questions about products and services and foster customer loyalty • Maintain and update customer information in the CRM system • Identify opportunities for improvement and escalate when necessary • Recover customers through satisfaction surveys • Ensure high customer satisfaction and compliance with quality standards • Follow internal communication procedures, policies and guidelines

🎯 Requirements

• Native or fluent German (C2) • Good English skills are an advantage • Strong communication and problem-solving skills • Ability to prioritize, multitask and work efficiently from home • Self-motivated, proactive and a team player • Residence in Turkey (legal work authorization required; no visa sponsorship)

🏖️ Benefits

• Competitive salary + performance bonuses • Fully paid training and onboarding • Flexible working hours: part-time or full-time • Career development opportunities (e.g., Team Lead, Trainer, Project Manager, or transfer to other departments such as IT, HR, Marketing, Sales, Operations) • A dynamic, supportive and multicultural remote work environment • International career opportunities through internal mobility programs