German-Speaking Customer Support Representative

Job not on LinkedIn

🕒 November 4, 2025

🇹🇷 Turkey – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 56%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CB Talents Academy

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2014

📚 Education

Education

CB Talents Academy is dedicated to bridging the gap between acquired knowledge and the labor market, providing essential skills to help students succeed both nationally and internationally. The academy focuses on training young individuals in various IT sectors and programming languages, such as Java and Ruby on Rails, by partnering with leading companies to enhance employability in the competitive IT landscape. Through this approach, CB Talents Academy aims to address the global skills shortage and improve career prospects for its students.

📋 Description

• Provide customer support via phone, email, chat, and social media. • Answer questions about products and services, attracting and retaining customers. • Maintain and update customer records in CRM systems. • Identify and escalate areas for improvement. • Re-engage customers identified through satisfaction surveys. • Ensure a high level of customer satisfaction and adherence to company standards. • Follow company communication procedures, guidelines, and policies.

🎯 Requirements

• Native or fluent German speaker (C2); good command of English (Minimum B1) is a plus. • Strong communication and interpersonal skills. • Ability to multitask, prioritize, and adapt to different customer needs. • Motivated, proactive, and a strong team player. • Must be legally eligible to work in Turkey (this role does not include visa sponsorship).

🏖️ Benefits

• Attractive salary package + performance bonuses. • Fully paid training and onboarding. • Flexible scheduling: part-time or full-time. • Career development opportunities (Team Leader, Trainer, Project Manager, or transfer to other departments such as IT, HR, Marketing, Sales, Operations). • A dynamic, supportive, and multicultural remote work environment. • Opportunities for international mobility within the company.