Global Immigration Analyst

🔥 0 minutes ago

🌐 Singapore, Philippines – Remote

🇸🇬 Singapore – Remote 🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

👻 Ghost score 12%

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Centuro Global

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2019

☁️ SaaS

⚖️ Legal

📋 Compliance

💰 $4.1M Seed Round - Centuro Global on 2023-04

SaaS • Legal • Compliance

Centuro Global is an award-winning, AI-powered SaaS platform that simplifies and automates global mobility, immigration, business travel, and international expansion for businesses. It combines expert legal guidance with AI-enabled tools to provide end-to-end solutions — including instant visa assessments, case management, document generation, self-service visas, entity setup, tax support, and compliance tracking — across 170+ countries. The company emphasizes legal and regulatory compliance (ISO 27001-certified processes), API integrations, and services such as visa applications, work permits, right-to-work checks, and market entry support.

📋 Description

• Own end-to-end immigration and visa case management for an assigned caseload • Communicate with clients and collect documents • Prepare applications and track submissions • Provide status updates and respond to client queries within SLA • Proactively flag missing documents, portal issues, and government delays • Escalate cases at risk of missing SLA to the Global CS Lead • Keep internal case notes current and accurate • Cross-train across visa types as volume dictates • Contribute to a high-ownership, outcomes-focused team culture • Support 24/5 customer service coverage for clients in US and APAC time zones

🎯 Requirements

• Prior hands-on experience in immigration case management or visa processing at an immigration law firm, Big 4, EOR/PEO provider, or in-house global mobility team • Ability to discuss real immigration cases handled in specific detail • Comfort managing a live caseload under SLA pressure • Ability to communicate delays to clients appropriately • Flexibility to train into new visa categories • Strong written and verbal client communication skills • Willingness to work shift patterns outside standard daytime hours • Must be able to work US or APAC hours • Ideally based in Singapore or The Philippines, though anywhere will be considered if required hours are covered

🏖️ Benefits

• Autonomy over how work is completed rather than close oversight of hours worked • Potential to build a Customer Service team in the mid-term • Opportunity to spearhead a new Customer Service team in a secondary location • Compensation and package vary based on local requirements

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