
5001 - 10000 employees
Founded 1995
đź Consulting
đĽ Healthcare
đŁ Marketing
đ° $5.5M Venture Round on 2014-04
Consulting ⢠Healthcare ⢠Marketing
CI&T is a global tech transformation specialist focusing on helping organizations navigate their technology journey. With services spanning from application modernization and cloud solutions to AI-driven data analytics and customer experience, CI&T empowers businesses to accelerate their growth and maximize operational efficiency. The company emphasizes digital product design, strategy consulting, and immersive experiences, ensuring a robust support system for enterprises in various industries.
đĽ 0 minutes ago
đ§đˇ Brazil â Remote
â° Full Time
đ Senior
đą Product Adoption Specialist
đť Ghost score 10%
đŁď¸đŤđˇ French Required
Where this job comes from
Posted on CI&T's careers page, not through a job board
First seen by Remote Rocketship 0 minutes ago

5001 - 10000 employees
Founded 1995
đź Consulting
đĽ Healthcare
đŁ Marketing
đ° $5.5M Venture Round on 2014-04
Consulting ⢠Healthcare ⢠Marketing
CI&T is a global tech transformation specialist focusing on helping organizations navigate their technology journey. With services spanning from application modernization and cloud solutions to AI-driven data analytics and customer experience, CI&T empowers businesses to accelerate their growth and maximize operational efficiency. The company emphasizes digital product design, strategy consulting, and immersive experiences, ensuring a robust support system for enterprises in various industries.
⢠Drive user adoption, engagement, and change management for a portfolio of enterprise digital products ⢠Own the adoption and change strategy end to end, defining success measures and prioritized actions ⢠Build the product desirability strategy with the GPM, Product Owner, Digital Strategist, and Lead Designer ⢠Define and run the AARRR framework ⢠Set up and monitor KPI tracking for usage, adherence, adoption, and simplification ⢠Produce regular adoption reports and present insights and recommendations to product and business stakeholders ⢠Map and prioritize features by persona, region, segment, and offering ⢠Coordinate with PMs, Designers, and Tech Leads to prioritize actions and features ⢠Identify and reduce friction across user journeys ⢠Plan and execute communication and training for product rollouts, including communication calendars, reusable templates, and targeted adoption campaigns ⢠Engage directly with end users to collect feedback, understand their needs, and build product advocacy ⢠Work in a SAFe/Agile environment alongside the GPM, Product Owners, Digital Strategist, Lead Designer, RTE, and business stakeholders
⢠Fluent French (required) ⢠Fluent English for day-to-day work with global stakeholders ⢠Proven experience in product adoption, change management, digital transformation, or customer success for digital products in a corporate environment ⢠Hands-on experience defining and tracking product KPIs and turning data into clear, actionable reports for different audiences ⢠Familiarity with product analytics tools such as Piano, Power BI, Microsoft Clarity, Google Analytics, or similar ⢠Knowledge of product growth frameworks such as AARRR and the Kano model ⢠Experience planning communication and training campaigns for large, distributed user bases ⢠Comfortable working in Agile/SAFe environments with multiple product and business stakeholders ⢠Strong communication, facilitation, and stakeholder management skills, with the ability to influence prioritization without direct authority ⢠Nice to have: background in UX research, service design, or digital marketing ⢠Nice to have: experience working with multinational clients across different regions and cultures
⢠Health and dental insurance ⢠Meal and food allowance ⢠Childcare assistance ⢠Extended paternity leave ⢠Partnership with gyms and health and wellness professionals via Wellhub (Gympass) TotalPass ⢠Profit Sharing and Results Participation (PLR) ⢠Life insurance ⢠Continuous learning platform (CI&T University) ⢠Discount club ⢠Free online platform dedicated to physical, mental, and overall well-being ⢠Pregnancy and responsible parenting course ⢠Partnerships with online learning platforms ⢠Language learning platform ⢠Health and Well-being team, inclusion specialists, and affinity groups ⢠Support and accommodations for people with disabilities during the selection process
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