Global Benefits Manager – Total Rewards

🔥 0 minutes ago

🇲🇽 Mexico – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Circana

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🤝 B2B

💼 Consulting

B2B • Consulting

Circana is a market research company that specializes in measuring and accelerating demand for brands. They utilize big data and an AI data-visualization platform to tackle complex business challenges, guiding clients through innovation and meeting consumer demand. With over a century of combined experience from their legacy as IRI and NPD, Circana serves more than 7,000 global brands and retailers, providing insights into both online and in-store purchasing behavior. Their expertise is recognized by prominent media outlets including Bloomberg, CNBC, and The New York Times.

📋 Description

• Process enrollment, life-event changes, and eligibility updates accurately and on schedule • Support annual enrollment execution, including renewals, data submission and validation, and employee-facing communications • Prepare and quality-check enrollment, eligibility, and deduction files for carriers, brokers, and payroll • Review employee policies and communications covering eligibility, enrollment windows, deadlines, and plan access • Respond to Tier-2 employee benefits inquiries and route complex cases • Answer questions on benefits provisions, eligibility rules, and published policies using approved content • Maintain employee-facing benefits Q&A and knowledge content for current country-specific plan terms • Follow documented administrative processes and flag process gaps or recurring issues • Maintain audit-ready enrollment, eligibility, and life-event records • Handle personal, health, and dependent information according to data privacy policies and country-specific requirements • Contribute to and maintain enrollment and eligibility SOPs • Identify and interpret country-level statutory requirements, plan terms, deadlines, and eligibility rules • Collect stakeholder and employee feedback on vendor and carrier performance • Complete benefits surveys, benchmarking questionnaires, and structured data requests • Answer questions and review work across the Benefits team as needed

🎯 Requirements

• Typically requires 6–8 years of experience in benefits enrollment, eligibility, or life-event administration • Experience in an HR, HRIS, payroll, insurance carrier, or broker/consulting environment • Exposure to global responsibility / multi-country benefits programs • Strong attention to detail, particularly with enrollment and eligibility data • Awareness of data privacy principles for handling personal and health-related information • Experience working within documented processes and controls, including supporting benefits or HR audits, statutory filings, or data reconciliation requests • Exposure to Lean, Six Sigma, or equivalent process-improvement methodology through coursework or on-the-job application • Clear, professional communication skills for employee-facing support • Hands-on experience writing AI prompts for benefits-related tasks and reviewing output for accuracy • Advanced/fluent English proficiency, written and spoken • Native or fluent Spanish

🏖️ Benefits

• Flexible and accommodating work environment • Continuous learning and growth environment • Feedback-sharing culture • Inclusive and belonging-focused workplace • Background check conditional upon local legislation and candidate privacy notice • AI-assisted resume screening