Director of Data Center Operations

🔥 0 minutes ago

🌐 Netherlands, United Kingdom – Remote

🇳🇱 Netherlands – Remote 🇬🇧 United Kingdom – Remote

⏰ Full Time

🔴 Lead

⚙️ Operations

👻 Ghost score 15%

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Cirrascale Cloud Services

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

🤖 Artificial Intelligence

🏢 Enterprise

🤝 B2B

💰 $2M EARLY VC on 2014-12

Artificial Intelligence • Enterprise • B2B

Cirrascale Cloud Services is a cloud provider focused on high-performance, private AI training and inference infrastructure. It offers managed, multi-GPU compute, tailored server and storage solutions, and high-bandwidth, low-latency networking to accelerate AI workloads and HPC use cases. Cirrascale supports a wide range of accelerators (NVIDIA GPUs, AMD Instinct, Qualcomm, Tenstorrent, Galaxy), provides private endpoints (including Private Gemini on Google Distributed Cloud), and partners with Google Public Sector for secure, private AI deployments. Its offerings target enterprise and research customers with solutions for generative AI, computer vision, autonomous systems, audio processing, and other AI workloads, emphasizing data privacy (no egress/ingress fees), professional managed services, and multi-accelerator testing and deployment.

📋 Description

• Lead the daily operation of the Company's European data center facilities • Ensure maximum uptime, operational readiness, and service quality consistent with customer SLAs • Coordinate maintenance, customer works, installations, operational changes, migrations, and decommissioning • Plan and support capacity for power, space, cooling, and infrastructure utilization • Implement and improve operational standards, procedures, and site safety rules • Manage third-party vendors, maintenance contractors, and landlord/colocation partners • Own PUE/WUE monitoring, reporting, and improvement across European sites • Ensure compliance with EU Energy Efficiency Directive data center reporting obligations and national implementations • Drive energy-efficiency and decarbonization initiatives • Coordinate Operations, Engineering, NOC, Deployment, Logistics, Security, Facilities, Procurement, and Customer Success • Prioritize operational work across multiple sites and countries and align resources with customer commitments and SLAs • Lead daily operational stand-ups, incident reviews, and escalation management • Liaise with works councils or employee representative bodies where applicable • Coordinate capacity planning for rack space, power, cooling, and network infrastructure • Support new site selection, readiness, permitting, and ramp-up • Contribute to the European operational roadmap and infrastructure plans • Coordinate maintenance windows and verify readiness before production changes • Own MOPs, SOPs, and EOPs and reduce operational risk through standardized change management • Support European operational budgets and forecasting • Monitor operating expenditure, vendor performance, and contractual compliance • Lead and oversee European operational compliance programs • Manage the Quality & Compliance Manager • Own certification and compliance across ISO 27001, ISO 27701, ISO 9001, ISO 50001, SOC 2, GDPR, national data protection legislation, NIS2-aligned obligations, and customer security, audit, and sovereignty requirements • Travel regularly to Company data centers and customer locations across Europe • Participate in an escalation rota and support major operational events outside normal business hours

🎯 Requirements

• Bachelor's degree or equivalent professional experience • 8–10 years of progressive experience in a matrixed or larger operations or mission-critical operations • 3–7 years of leadership or management experience, ideally across multi-country operations • Demonstrated experience operating multi-megawatt, high-density data center environments • Practical knowledge of European regulatory frameworks: GDPR, EU EED, local HSE and environmental permitting • Strong organizational, operational, and project management skills • Excellent communication and customer service abilities • Fluent written and spoken English • Proven success in a high-growth or rapidly evolving environment • Demonstrated ability to balance strategic leadership with hands-on operational execution • Eligibility to work in the relevant EU member state(s) or UK as applicable • Experience supporting AI, HPC, GPU, or cloud infrastructure, including NVIDIA or AMD GPU environments • Experience with direct-to-chip or immersion liquid-cooled, high-density infrastructure • Lead Auditor or implementation experience across ISO 27001/27701/9001 and SOC 2 programs • Experience in carrier-neutral colocation or managed services environments • Experience engaging works councils and operating under collective frameworks • ITIL or equivalent service management grounding • Additional European languages such as Dutch, German, or French are an advantage

🏖️ Benefits

• Competitive base salary and benefits in line with local market practice • Statutory pension contributions • Holiday entitlement • Discretionary performance bonus based on individual performance, overall company performance, and company profitability (not guaranteed)

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