
501 - 1000 employees
Founded 2012
✈️ Travel
📦 Logistics
📣 Marketing
💰 $150M Series D on 2021-11
Travel • Logistics • Marketing
Cloudbeds is a comprehensive hospitality management software platform that provides a unified solution for managing all aspects of property operations. It includes features such as property management systems (PMS), payment processing, guest communication and experience management, revenue and analytics, distribution and marketing tools, and pricing intelligence. Cloudbeds aims to streamline operations, increase revenue, and enhance the guest experience for hotels, hostels, short-term rentals, and other lodging businesses. The platform integrates with various partners through an open API, offering flexibility and customization to meet the specific needs of diverse hospitality properties. With a focus on modernizing and automating processes, Cloudbeds is trusted by tens of thousands of properties worldwide for efficient and effective hospitality management.
🔥 0 minutes ago
🗣️🇹🇭 Thai Required
Where this job comes from
Posted on Cloudbeds's careers page, not through a job board
First seen by Remote Rocketship 0 minutes ago

501 - 1000 employees
Founded 2012
✈️ Travel
📦 Logistics
📣 Marketing
💰 $150M Series D on 2021-11
Travel • Logistics • Marketing
Cloudbeds is a comprehensive hospitality management software platform that provides a unified solution for managing all aspects of property operations. It includes features such as property management systems (PMS), payment processing, guest communication and experience management, revenue and analytics, distribution and marketing tools, and pricing intelligence. Cloudbeds aims to streamline operations, increase revenue, and enhance the guest experience for hotels, hostels, short-term rentals, and other lodging businesses. The platform integrates with various partners through an open API, offering flexibility and customization to meet the specific needs of diverse hospitality properties. With a focus on modernizing and automating processes, Cloudbeds is trusted by tens of thousands of properties worldwide for efficient and effective hospitality management.
• Guide customers through the full onboarding journey for Cloudbeds' accounting and financial features, including chart of accounts mapping, tax configuration, revenue recognition setup, and reconciliation workflows • Understand each customer's unique business process, including night audits, folio management, accounts receivable, and month-end close, and translate it into a properly configured Cloudbeds environment • Support customers in connecting Cloudbeds to third-party accounting software and ERPs via native integrations and partner solutions • Troubleshoot accounting discrepancies, integration sync issues, and configuration questions • Contribute to onboarding documentation, how-to guides, and best-practice resources for hospitality accounting workflows • Collaborate with Product and Engineering to relay customer feedback, identify recurring pain points, and help shape the product roadmap • Serve as a subject matter resource on hospitality bookkeeping and accounting practices for internal teams and customers • Join the Onboarding Project Manager or Sales team as needed to guide customers through accounting and financial features or the full onboarding journey
• 5+ years of hands-on hotel accounting experience (required; hospitality-adjacent accounting does not qualify) • Practical understanding of accounting fundamentals: general ledger, accounts receivable/payable, revenue recognition, reconciliation, and financial reporting • Experience using PMS-to-accounting integrations (required) and familiarity with Carmen Accounting (required) • Tech-savvy: comfortable navigating SaaS platforms and learning new software tools quickly • Strong customer-facing communication: able to explain complex accounting concepts in simple, clear language to non-technical accountants, and to translate accountant needs for technical teams, with a customer-first mindset • Strong analytical mindset: ability to trace data flows, identify mapping issues, and troubleshoot integration problems methodically • Fluent in Thai and English; ability to communicate clearly in writing and on calls across global time zones • Currently authorized to work in Thailand without requiring visa sponsorship
• Remote First, Remote Always • PTO in accordance with local labor requirements • Fully Paid Parental Leave • Home office stipend based on country of residency • Professional development courses in Cloudbeds University • Access to professional development, including manager training, upskilling, and knowledge transfer
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🕒 February 17
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🗣️🇹🇭 Thai Required