
201 - 500 employees
📡 Telecommunications
☁️ SaaS
🤝 B2B
Telecommunications • SaaS • B2B
CloudTalk is an integrated AI business calling software platform that enhances communication for sales and support teams around the globe. It offers features such as power dialing, SMS and WhatsApp integration, call routing, analytics, and CRM integration to optimize customer interactions and streamline operations. With a focus on providing seamless and reliable communication through local numbers in over 160 countries, CloudTalk is designed to empower companies with AI-powered tools and analytics, improving outreach and efficiency for revenue teams.
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201 - 500 employees
📡 Telecommunications
☁️ SaaS
🤝 B2B
Telecommunications • SaaS • B2B
CloudTalk is an integrated AI business calling software platform that enhances communication for sales and support teams around the globe. It offers features such as power dialing, SMS and WhatsApp integration, call routing, analytics, and CRM integration to optimize customer interactions and streamline operations. With a focus on providing seamless and reliable communication through local numbers in over 160 countries, CloudTalk is designed to empower companies with AI-powered tools and analytics, improving outreach and efficiency for revenue teams.
• Find customer and product friction through support tickets, churn calls, product discussions, and cross-team gaps • Turn vague problems into testable hypotheses with measurable metrics • Conduct weekly customer interviews focused on behavior • Explore multiple opportunities in parallel and prioritize the strongest bets • Prototype, build, test, ship, and instrument products end to end • Make independent design decisions while collaborating with Product Managers and Designers as needed • Ship small, early experiments to real customers • Write tests, consider failure modes, and protect production quality • Design and build LLM-driven flows, agentic workflows, and orchestration • Define validation criteria and instrumentation before shipping • Evaluate results, kill unsuccessful ideas, and decide whether to scale or iterate • Document and hand off successful work to owning squads • Develop repeatable AI workflows for research synthesis, prototyping, and experiment readouts • Document and share effective patterns with the wider team • Communicate explorations, learnings, and decisions openly • Explain the commercial value of bets in ARR, retention, or cost terms • Coordinate with squads before working in their product areas
• Personally taken a product from identifying a problem to customers using it in production, with measurable impact • AI-fluent builder operating at Level 4 on CloudTalk's AI fluency ladder • Experience shutting down unsuccessful work and explaining its cost, learnings, and decision speed • Continuous discovery experience in the Teresa Torres sense • Startup, founding, or scale-up background • Experience working without a specification, designer, or predefined success criteria • Understanding of sales-assisted and product-led B2B SaaS, ARR-driven models, and customer problems • Nice to have: voice, telephony, or real-time systems experience • Nice to have: founding or solo-technical-founder background • Nice to have: public trail of things built
• Unlimited PTO • Fully remote work with optional access to European hubs in Bratislava, Brno, Prague, and Barcelona • Career coaching with recurring 1-on-1 sessions • Professional development through hands-on work, coaching, and formal training following the 70/20/10 model • Transparent job-leveling and promotion framework • Equity opportunity based on exceptional results and impact • Flexible working hours • MacBook for work • Home-office allowance • Four extra company-wide days off per year (Recharge Fridays) • Fitness allowance • Up to €5,000 per referral • Two company offsites per year • Two hackathons per year • Annual CloudTalk swag with points system
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