Freelance Community Moderator

Job not on LinkedIn

🔥 30 minutes ago

🇩🇪 Germany – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

👫 Community Manager

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Clue

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

🏥 Healthcare

💼 Consulting

📣 Marketing

Healthcare • Consulting • Marketing

Clue is a science-based, data-driven menstrual and reproductive health app and service that helps users track periods, ovulation, fertility, pregnancy, perimenopause, and related symptoms. The app combines personalized cycle predictions, expert content, subscription-based premium features (Clue Plus), and regulated medical-device status (CE-marked Class I) with strong data privacy protections and research partnerships to advance women's health. Clue is consumer-facing, designed and run by a women-led team in Berlin, and used globally for health insights and research.

📋 Description

• Moderate Clue Community, an anonymous in-app peer-support space • Review flagged posts and comments and act according to community guidelines • Decide whether to comment, move posts, remove content, ban members or leave content untouched, providing clear reasons • Protect member anonymity and escalate possible GDPR issues • Remove clinical advice and unverified health claims • Follow the crisis protocol when a member may be at risk • Escalate unclear cases, appeals and threats • Log removals, bans and monitoring decisions in the shared moderation sheet • Write moderator replies in Clue's voice • Direct questions to Customer Support or other teams • Pass feedback to Product and Science teams • Share learnings and observations for further feature development

🎯 Requirements

• Some experience moderating or supporting an online community, forum or social channel; volunteer experience counts • Excellent written English • Additional languages are a plus, especially Spanish and/or Portuguese • Calm, steady judgement on sensitive topics • Discretion and a strong sense of privacy • Comfort following a guide closely and confidence to flag cases that do not fit it • Curiosity about AI tools and how they can support careful, human work • Organised and reliable; able to log decisions, keep to a daily rhythm and follow through • Interest in reproductive health or women's health is nice to have • Basic knowledge of GDPR or the EU Digital Services Act is nice to have • Mental health first aid or crisis-awareness training is nice to have; support will be provided to obtain it • Experience with Slack, Google Sheets or community platforms is nice to have

🏖️ Benefits

• Crisis-protocol onboarding • Clear escalation path • Regular check-ins with manager • Support to obtain mental health first aid or crisis-awareness training • Opportunities for growth