Bilingual Dispatcher / Scheduler

Job not on LinkedIn

🔥 1 minute ago

🇲🇽 Mexico – Remote

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

💬 Bilingual

🚫👨‍🎓 No degree required

👻 Ghost score 12%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Cobalto Talent

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2022

🎯 Recruiter

🤝 B2B

Recruitment • B2B

Cobalto Talent is a Mexico- and North America-focused recruitment agency that connects companies with vetted candidates through a fast, efficiency-oriented hiring process. They offer a large candidate pool, candidate evaluation, and support services, and emphasize speed (placements in as little as 24 hours), cost and time savings, and the use of specialized software and AI to enhance sourcing and selection. Cobalto Talent serves companies (B2B) across industries, providing end-to-end recruitment and onboarding support.

📋 Description

• Answer inbound customer calls, texts, and emails • Book service appointments and estimates • Build and adjust daily schedules for technicians and field crews using field service software • Dispatch jobs, track arrival times, and update customers about delays or changes • Coordinate with Spanish-speaking crews and English-speaking customers, accurately translating details • Confirm next-day appointments and follow up on open estimates • Maintain complete job records, including notes, photos, parts used, and invoices ready for billing • Escalate emergencies, complaints, and scheduling conflicts to the owner or operations lead • Join Cobalto Talent’s pre-qualified talent bench and be presented to U.S. clients as positions become available

🎯 Requirements

• 2+ years of experience in dispatch, scheduling, customer service, call center operations, or logistics coordination • Advanced spoken English (B2 minimum/B2+) • Native or fluent Spanish • Experience handling customer calls, booking appointments, and coordinating schedules • Strong multitasking, time management, and problem-solving skills • Ability to handle upset customers professionally and communicate delays or schedule changes • Strong written English for emails, text messages, and service notes • Computer literacy, accurate typing, and proficiency with digital scheduling tools • Ability to work remotely from Mexico with a computer, noise-canceling headset, private workspace, and internet speed of at least 50 Mbps • Ability to work as an independent contractor and issue valid CFDI invoices in Mexico • Experience with U.S. home services, HVAC, plumbing, electrical, construction, or field service companies • Experience with ServiceTitan, Housecall Pro, Jobber, FieldEdge, Workiz, or similar software • Experience coordinating technicians, field crews, or service appointments • Basic knowledge of HVAC, plumbing, or electrical terminology • Experience with QuickBooks, invoicing, or billing documentation

🏖️ Benefits

• 100% remote work from Mexico • Independent contractor arrangement • Ability to work from home with a private workspace • Computer, noise-canceling headset, and internet setup requirements for remote work

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