Marketing & Operations Coordinator

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Coconut Careers

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2021

🎯 Recruiter

👥 HR Tech

🤝 B2B

Recruitment • HR Tech • B2B

Coconut Careers is a remote staffing and talent-matching company that connects businesses with vetted global professionals for roles such as executive assistants, digital marketers, sales reps, accounting assistants, and developers. They offer two hiring models — Managed Talent (monthly subscription where Coconut handles sourcing, vetting, payroll, compliance, and ongoing support) and Direct Hire (one-time flat fee) — and promote a free 40-hour trial to test fit. The company emphasizes rigorous vetting, curated matches, and support for employers scaling remote teams; their site lists 100K+ verified profiles and 600+ client companies and shows tools like salary calculator and job description generator.

📋 Description

• At Coconut, we connect founders and businesses with top-tier remote talent while prioritizing meaningful, reliable partnerships. • We're currently looking for top talent to fill the role of Marketing & Operations Coordinator.

🎯 Requirements

• Own day-to-day marketing operations and keep marketing projects moving from planning through execution. • Maintain marketing calendars, campaign timelines, and product launch schedules to ensure deadlines are met. • Coordinate with agencies, freelancers, contractors, and other external partners to keep projects on track. • Organize and maintain creative assets, marketing files, and internal documentation. • Upload blog content and educational resources to support AI search optimization and organic visibility. • Build, schedule, and manage email marketing campaigns. • Create and maintain automated email flows and customer nurture sequences. • Manage email marketing calendar and customer segmentation. • Monitor email campaign performance and recommend improvements to increase engagement and conversions. • Schedule and publish content across Instagram and TikTok. • Coordinate user-generated content (UGC) campaigns and manage relationships with creators and influencers. • Maintain an organized content library and track content performance metrics. • Research competitors, skincare industry trends, influencer opportunities, and emerging marketing strategies. • Support ecommerce operations by coordinating product launches, promotions, website updates, and FAQ maintenance. • Monitor the website for issues and coordinate fixes when necessary. • Manage the Faire wholesale storefront. • Process wholesale inquiries and coordinate retailer sample shipments. • Maintain retailer and wholesale partner databases. • Prepare wholesale sales materials and track follow-ups with boutiques, spas, and retail partners. • Lead preparation for the bi-weekly Customer Insights meeting. • Compile reports covering Shopify and Amazon reviews, customer support trends, sales performance, marketing performance, competitor activity, and emerging opportunities. • Maintain a centralized database of customer feedback, objections, FAQs, product requests, marketing ideas, and retailer insights. • Provide executive support through calendar management, inbox management, meeting coordination, research, documentation, and occasional travel logistics. • Support strategic initiatives including wholesale expansion, customer segmentation, AI optimization, retail readiness, customer retention, conversion rate optimization, product launches, holiday campaigns, and strategic partnerships. • Highly organized with excellent project coordination skills. • Strong experience supporting marketing operations and campaign execution. • Experience with email marketing, automation, and audience segmentation. • Comfortable managing multiple projects and stakeholders simultaneously. • Strong attention to detail and ability to build repeatable systems and processes. • Proactive, self-driven, and able to follow projects through to completion. • Strong research and analytical skills for customer insights and market research. • Excellent written and verbal communication skills. • Ecommerce experience, preferably with skincare or consumer products. • Wholesale or retail partnership experience. • Experience managing creator or influencer relationships. • Familiarity with AI search optimization (AIO) and content marketing. • Experience preparing reports and presenting customer insights. • Interest in skincare, beauty, or wellness industries. • Klaviyo • Canva • Shopify.

🏖️ Benefits

• Competitive Salary – We recognize your skills and experience with a great compensation package. • 13th Month Pay – Enjoy an extra month’s salary—because who doesn’t love a little bonus? • Paid Time Off – Recharge with 12 days of PTO to use however you like—vacation, self-care, or just a break from it all! • US Holidays Off – Enjoy 12 paid US holidays throughout the year. • Maternity & Paternity Leave – We support growing families with dedicated leave for new parents. • Comprehensive Healthcare – We’ve got you and your family covered with quality healthcare benefits. • Life Insurance – Our full-time HMO plan includes life insurance for extra peace of mind. • Mental Health Support – Prioritize your well-being with access to mental health consultations and wellness resources. • Milestone Gifts & Birthday Treats – We celebrate your achievements and make your special day even better! • Exciting Team Experiences – Think island getaways, virtual town halls, and regional meetups—because work should be fun, too! • Stay Connected – Be part of a supportive network where you can learn, grow, and connect with amazing people.