Monday Implementation Manager

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🔥 7 minutes ago

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Coconut Careers

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2021

🎯 Recruiter

👥 HR Tech

🤝 B2B

Recruitment • HR Tech • B2B

Coconut Careers is a remote staffing and talent-matching company that connects businesses with vetted global professionals for roles such as executive assistants, digital marketers, sales reps, accounting assistants, and developers. They offer two hiring models — Managed Talent (monthly subscription where Coconut handles sourcing, vetting, payroll, compliance, and ongoing support) and Direct Hire (one-time flat fee) — and promote a free 40-hour trial to test fit. The company emphasizes rigorous vetting, curated matches, and support for employers scaling remote teams; their site lists 100K+ verified profiles and 600+ client companies and shows tools like salary calculator and job description generator.

📋 Description

• At Coconut, we connect founders and businesses with top-tier remote talent while prioritizing meaningful, reliable partnerships. • We're currently looking for top talent to fill the role of Monday Implementation Manager. • Manage 10-20 active client accounts, ensuring all project milestones are met on time and to the highest standard. • Conduct discovery meetings to understand client needs and translate them into tailored monday.com solutions. • Build and configure custom workflows, automations, dashboards, and integrations on monday.com to meet client requirements. • Lead strategy sessions, provide training, oversee account governance and permissioning, and deliver ongoing support to ensure client success. • Collaborate with internal teams and monday.com to ensure seamless project execution and client satisfaction.

🎯 Requirements

• Manage 10-20 active client accounts, ensuring all project milestones are met on time and to the highest standard. • Conduct discovery meetings to understand client needs and translate them into tailored monday.com solutions. • Build and configure custom workflows, automations, dashboards, and integrations on monday.com to meet client requirements. • Lead strategy sessions, provide training, oversee account governance and permissioning, and deliver ongoing support to ensure client success. • Serve as the primary point of contact for clients, maintaining clear communication and providing exceptional customer service. • Proactively diagnose issues, escalating internally as needed, with quick resolution to maintain project momentum. • Collaborate with internal teams and monday.com to ensure seamless project execution and client satisfaction. • Track and document project progress, ensuring deliverables align with scope and client expectations. • Exceptional problem-solving skills and a proactive approach to challenges. • Experience providing training and creating documentation for end-users. • Familiarity with related platforms (e.g., make.com, Zapier) is a plus. • Excellent communication skills, both written and verbal. • Proven experience with monday.com, including advanced workflow design, automations, and integrations. • 3+ years of project management, implementation, or consulting experience in a client-facing role. • Strong ability to manage multiple client accounts and prioritize effectively.

🏖️ Benefits

• Competitive Salary – We recognize your skills and experience with a great compensation package. • 13th Month Pay – Enjoy an extra month’s salary—because who doesn’t love a little bonus? • Paid Time Off – Recharge with 12 days of PTO to use however you like—vacation, self-care, or just a break from it all! • US Holidays Off – Enjoy 12 paid US holidays throughout the year. • Maternity & Paternity Leave – We support growing families with dedicated leave for new parents. • Comprehensive Healthcare – We’ve got you and your family covered with quality healthcare benefits. • Life Insurance – Our full-time HMO plan includes life insurance for extra peace of mind. • Mental Health Support – Prioritize your well-being with access to mental health consultations and wellness resources. • Milestone Gifts & Birthday Treats – We celebrate your achievements and make your special day even better! • Exciting Team Experiences – Think island getaways, virtual town halls, and regional meetups—because work should be fun, too! • Stay Connected – Be part of a supportive network where you can learn, grow, and connect with amazing people.