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Debt Collector

🔥 6 minutes ago

🇹🇭 Thailand – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Collections

🚫👨‍🎓 No degree required

🗣️🇹🇭 Thai Required

Where this job comes from

Posted on Coface's careers page, not through a job board

First seen by Remote Rocketship 6 minutes ago

Logo of Coface

Coface

1001 - 5000 employees

Founded 1948

💸 Finance

🛡️ Insurance

Finance • Insurance

Coface is a global leader in trade credit risk management, leveraging its expertise and advanced technology to serve 100,000 clients across approximately 200 markets. With over 75 years of experience, Coface supports companies in navigating uncertain and volatile environments, offering services in credit insurance, debt collection, and information services. The company's international presence allows it to manage risks and provide business insights, helping clients optimize their operations and protect against non-payment risks.

📋 Description

• Manage an assigned portfolio of domestic and international commercial debt collection cases for Thailand • Contact business debtors, understand non-payment reasons, clarify commercial disputes, negotiate payment arrangements and follow up on commitments • Review commercial documents and case, financial and commercial information to assess recovery prospects and define recovery approaches • Maintain professional client communication and provide timely updates on case progress, prospects, actions and outcomes • Coordinate cases handled by lawyers, external collection partners, foreign Coface entities and other service providers • Escalate amicable collection cases for legal or other recovery action when required and prepare supporting documentation • Record actions, correspondence, commitments, costs and recoveries accurately in Debt Collection systems • Support invoicing, fee calculation, remittance and reconciliation • Handle complaints, commercial disputes and sensitive debtor interactions; escalate unresolved disputes and relevant risks • Prepare case status and collection performance reports for management review • Collaborate with Sales, Account Management, Legal, Finance, Claims and international Debt Collection colleagues • Comply with applicable laws, regulations, data-protection requirements, internal policies and Coface standards

🎯 Requirements

• Minimum 2–4 years of relevant experience in commercial debt collection (B2B), business receivables recovery, related credit control, claims or legal recovery • Demonstrable exposure to collecting overdue commercial debts • Ability to negotiate payment and manage difficult or sensitive conversations professionally • Working understanding of commercial contracts, invoices, statements of account, delivery or acceptance evidence and basic financial information • Working knowledge of legal processes relevant to commercial debt recovery • Ability to manage a portfolio systematically, prioritize cases, meet deadlines and work independently within agreed procedures and delegated authority • Strong written and verbal communication skills • Sound judgement, persistence, attention to detail and a results-oriented approach • Fluent Thai and proficient written and spoken English • Proficiency in Microsoft Office applications, particularly Outlook, Word and Excel • Ability to maintain accurate records in collection systems • Bachelor's degree or diploma in Business, Finance, Accounting, Law or a related discipline is preferred, or equivalent relevant professional experience

🏖️ Benefits

• Hybrid working model after the first month • Central and modern office • Annual training budget • Languages platform • E-learning platform • Dedicated development program • Local and international career opportunities in a large global company

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