Regional Sales Engineer

🔥 0 minutes ago

🇪🇨 Ecuador – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💸 Sales Engineer

👻 Ghost score 11%

infoinfo

🗣️🇫🇷 French Required

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Logo of Coface

Coface

1001 - 5000 employees

Founded 1948

💸 Finance

🛡️ Insurance

Finance • Insurance

Coface is a global leader in trade credit risk management, leveraging its expertise and advanced technology to serve 100,000 clients across approximately 200 markets. With over 75 years of experience, Coface supports companies in navigating uncertain and volatile environments, offering services in credit insurance, debt collection, and information services. The company's international presence allows it to manage risks and provide business insights, helping clients optimize their operations and protect against non-payment risks.

📋 Description

• Support Sales teams throughout the presales process. • Participate in customer meetings to qualify business and technical requirements. • Deliver product demonstrations and high-value presentations. • Respond to requests for proposals and technical questionnaires. • Develop and articulate value propositions tailored to customer needs. • Advise customers on using Business Information solutions and APIs. • Support integration projects and data exchange architectures. • Translate business requirements into functional and technical specifications. • Provide support on data quality, data mapping, company identification, and the use of financial indicators. • Provide technical support to key accounts and partners. • Participate in steering committees and follow-up meetings. • Identify upsell opportunities and ways to expand solution usage. • Ensure a high level of customer satisfaction. • Collaborate with Product Management, Delivery, Customer Success, and Support teams. • Monitor incidents, product enhancements, and specific requests. • Represent the customer voice to internal teams. • Contribute to the continuous improvement of offerings and processes. • Promote adoption of digital and API offerings. • Train customers, partners, and internal teams. • Produce documentation, user guides, and presentation materials. • Participate in regional initiatives aimed at increasing adoption of Business Information solutions.

🎯 Requirements

• Proven experience (minimum 5 years) in Sales Engineering, Presales, Consulting, or Customer Solutions. • Experience in Data, SaaS, Business Information, or APIs. • Professional proficiency in French and English. • Ability to engage with business stakeholders, technical teams, and decision-makers. • Strong knowledge of Business Information and Credit Management solutions. • Understanding of REST API, JSON, OAuth, and application integration architectures. • Ability to analyze technical exchanges and data flows. • Knowledge of data quality, company identification, and reporting challenges. • Excellent presentation and communication skills. • Ability to explain technical topics clearly to business stakeholders. • Consultative, value-driven approach. • Strong business development and customer satisfaction mindset. • Ability to work in an international environment. • Strong organizational skills, autonomy, and ability to prioritize. • Team-oriented with strong cross-functional collaboration skills. • Ability to manage complex situations and customer escalations.

🏖️ Benefits

• 3 days of remote work per week • Monthly remote-work subsidy of up to €30 • €12 vouchers for each day of remote work • Access to an e-learning platform dedicated to learning 6 foreign languages, depending on the type of employment contract • €350 remote-work equipment allowance, depending on the type of employment contract • Contribution toward the purchase of an electric bike, depending on the type of employment contract

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