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Clinical Trial Coordinator, Rater Services

🕒 October 22

🇦🇺 Australia – Remote

💵 $90k - $100k / year

⏰ Full Time

🟢 Junior

✨ Clinical Trial Coordinator

🚫👨‍🎓 No degree required

🗣️🇯🇵 Japanese Required

🗣️🇨🇳 Chinese Required

Where this job comes from

Posted on Cogstate's careers page, not through a job board

First seen by Remote Rocketship October 22

Still open on Cogstate's site. Checked 2 hours ago.

Logo of Cogstate

Cogstate

51 - 200 employees

Founded 1999

The brain is central to every aspect of our lives, yet it isn’t monitored with the same consistency and proactivity as other vital signs. As a neuroscience technology company, we believe that better brain health insights lead to better brain health outcomes. That's why we're on a mission to democratize cognitive health by radically simplifying the way it is measured.

📋 Description

• Coordinate day-to-day operational activities supporting clinical trials and Rater Services programs • Serve as a point of contact for sites, clinicians, raters, CRAs, sponsors, and internal stakeholders • Provide timely operational support and communication • Maintain accurate study documentation, trackers, reports, and records • Manage high-volume communications and scheduling activities • Support study start-up, conduct, and close-out activities across Rater Training, Central Monitoring, Central Rating, Scale Management, and other operational functions • Monitor study progress and follow up on outstanding actions to help meet project timelines and deliverables • Assist with operational reporting, quality activities, and deliverable tracking • Collaborate with Study Managers and functional teams across multiple operational areas • Manage responsibilities according to company SOPs, quality standards, and regulatory requirements • Contribute to continuous process improvement and additional operational activities

🎯 Requirements

• Bachelor's degree and/or 1+ years of relevant experience • Clinical research, healthcare, operations, customer service, project coordination, or related industry experience preferred • Excellent written and verbal communication skills in English and Japanese OR Mandarin • Ability to multitask while remaining highly organized, methodical, and detail-oriented • Strong people skills with team members, customers, and third-party providers • Ability to learn quickly, work independently, plan effectively, and be proactive • Strong computer literacy; experience with clinical software and systems preferred • Ability to thrive in a fast-paced, growing environment • Strong customer service mindset and commitment to high-quality work • Ability to adapt to changing priorities and support multiple functional areas • Problem-solving, conflict-resolution, impeccable record keeping, and compliance with procedures • Excel/Office proficiency • Ability to handle multiple tasks and competing priorities

🏖️ Benefits

• Remote work practices • 20 days of vacation leave • 10 days of personal leave • 10 paid public holidays • 401(k) matching up to 3% of yearly salary • Competitive base salary plus additional earning opportunities • Health and dental insurance with competitive company contributions • Free vision insurance for all full-time employees • 100% employer-sponsored short-term and long-term disability and life insurance • Healthcare and Dependent Care Flexible Spending Accounts • Learning and development opportunities, including mentorships and assistance with programs to improve knowledge or obtain certifications

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