Clinical Trial Coordinator, Rater Services

🔥 3 minutes ago

🇦🇺 Australia – Remote

💵 $90k - $100k / year

⏰ Full Time

🟢 Junior

✨ Clinical Trial Coordinator

🚫👨‍🎓 No degree required

🗣️🇯🇵 Japanese Required

🗣️🇨🇳 Chinese Required

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Logo of Cogstate

Cogstate

51 - 200 employees

Founded 1999

🏥 Healthcare

🧬 Biotechnology

💊 Pharmaceuticals

Healthcare • Biotechnology • Pharmaceuticals

Cogstate is a neuroscience solutions company that specializes in digital cognitive assessment and brain health measurement. Founded in 1999, Cogstate offers a range of services, including endpoint data quality, remote assessments, and cognitive screening tools specifically designed to support clinical trials and research in areas such as Alzheimer's disease, Parkinson's disease, multiple sclerosis, and more. With a mission to improve brain health insights, Cogstate has become a trusted partner for biopharmaceutical companies, academic institutions, and healthcare providers, focusing on delivering valid and reliable measurement solutions.

📋 Description

• Coordinate day-to-day operational activities supporting clinical trials and Rater Services programs • Serve as a point of contact for sites, clinicians, raters, CRAs, sponsors, and internal stakeholders • Provide timely operational support and communication • Maintain accurate study documentation, trackers, reports, and records • Manage high-volume communications and scheduling activities • Support study start-up, conduct, and close-out activities across Rater Training, Central Monitoring, Central Rating, Scale Management, and other operational functions • Monitor study progress and follow up on outstanding actions to help meet project timelines and deliverables • Assist with operational reporting, quality activities, and deliverable tracking • Collaborate with Study Managers and functional teams across multiple operational areas • Manage responsibilities according to company SOPs, quality standards, and regulatory requirements • Contribute to continuous process improvement and additional operational activities

🎯 Requirements

• Bachelor's degree and/or 1+ years of relevant experience • Clinical research, healthcare, operations, customer service, project coordination, or related industry experience preferred • Excellent written and verbal communication skills in English and Japanese OR Mandarin • Ability to multitask while remaining highly organized, methodical, and detail-oriented • Strong people skills with team members, customers, and third-party providers • Ability to learn quickly, work independently, plan effectively, and be proactive • Strong computer literacy; experience with clinical software and systems preferred • Ability to thrive in a fast-paced, growing environment • Strong customer service mindset and commitment to high-quality work • Ability to adapt to changing priorities and support multiple functional areas • Problem-solving, conflict-resolution, impeccable record keeping, and compliance with procedures • Excel/Office proficiency • Ability to handle multiple tasks and competing priorities

🏖️ Benefits

• Remote work practices • 20 days of vacation leave • 10 days of personal leave • 10 paid public holidays • 401(k) matching up to 3% of yearly salary • Competitive base salary plus additional earning opportunities • Health and dental insurance with competitive company contributions • Free vision insurance for all full-time employees • 100% employer-sponsored short-term and long-term disability and life insurance • Healthcare and Dependent Care Flexible Spending Accounts • Learning and development opportunities, including mentorships and assistance with programs to improve knowledge or obtain certifications

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