
51 - 200 employees
Founded 2018
📡 Telecommunications
🤝 B2B
👥 B2C
💰 Pre Seed Round on 2019-08
Telecommunications • B2B • B2C
Community Phone is a telecommunications company that provides reliable phone services for homes and businesses without the need for an internet connection. Their plans are designed to be simple and affordable, with no hidden fees or long contracts. Community Phone emphasizes strong call quality and customer support from real human representatives, alongside features like spam call blocking, call forwarding, and voicemail transcription. Their technology leverages industrial-grade antennas to connect to nearby cell towers, ensuring connectivity even during power outages.
🕒 December 18, 2025
Where this job comes from
Posted on Community Phone's careers page, not through a job board
First seen by Remote Rocketship December 18, 2025

51 - 200 employees
Founded 2018
📡 Telecommunications
🤝 B2B
👥 B2C
💰 Pre Seed Round on 2019-08
Telecommunications • B2B • B2C
Community Phone is a telecommunications company that provides reliable phone services for homes and businesses without the need for an internet connection. Their plans are designed to be simple and affordable, with no hidden fees or long contracts. Community Phone emphasizes strong call quality and customer support from real human representatives, alongside features like spam call blocking, call forwarding, and voicemail transcription. Their technology leverages industrial-grade antennas to connect to nearby cell towers, ensuring connectivity even during power outages.
• Review and evaluate customer interactions against quality standards • Score calls, chats, and emails accurately and consistently • Flag compliance issues and help prevent repeat violations • Provide clear, constructive, actionable feedback • Collaborate with team leads to strengthen the agent experience and overall customer satisfaction • Report trends and insights to support quality improvements
• Strong attention to detail • Excellent written communication skills • Curiosity and desire to understand how things work • Clear and professional written communication • Comfortable giving and receiving feedback • Motivated to learn and improve continuously • QA or customer support experience is a plus but not required • Availability for US time zone-based shifts, 9 am EST to 9 pm EST • Willingness to work rotating weekends
• Remote-first environment • Additional performance-based incentives
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