Training Services Coordination and Logistics Associate – III

🕒 4 days ago

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Conduent

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2017

🏥 Healthcare

📦 Logistics

💼 Consulting

💰 Venture Round on 2009-01

Healthcare • Logistics • Consulting

Conduent is a leading provider of technology-led solutions aimed at enhancing customer experiences and improving operational efficiency for businesses and government agencies. The company offers a wide range of services, including customer experience management, finance and accounting solutions, human capital management, integrated digital solutions, and specialized services for healthcare and public sector clients. By leveraging automation and analytics, Conduent helps organizations streamline processes and drive business success.

📋 Description

• Provide learning administrative services to support client learning and data management needs • Perform data entry related to learning administration • Enter training data into the SuccessFactors learning management system • Manage requests using ServiceNow • Maintain client standard operating procedures, processes, and service level agreements • Identify and troubleshoot discrepancies and issues • Escalate issues to the Manager for resolution

🎯 Requirements

• Entry level for a Bachelor's degree or 2 years of successful working experience • Experience in a learning organization • Experience in training administration is preferred but not required • Experience in customer service • Knowledge of and experience with learning management systems is preferred but not required • Experience with Microsoft Office suite • Team-oriented, self-motivated, and able to work with minimal supervision • Demonstrated attention to detail, strong quality focus, and organization • Ability to prioritize work requirements and multitask • Analytical and problem-solving skills • Client-focused to build and maintain professional working relationships • Flexibility and adaptability to constant change • Effective oral and written communication skills with clients, leadership, and team members • Willingness to work on Malaysia Public Holidays and night shifts supporting ET hours