Training Services Coordination and Logistics Associate IV

🔥 1 hour ago

🇲🇾 Malaysia – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

✨ Associate

🚫👨‍🎓 No degree required

👻 Ghost score 10%

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Logo of Conduent

Conduent

10,000+ employees

Founded 2017

🏥 Healthcare

📦 Logistics

💼 Consulting

💰 Venture Round on 2009-01

Healthcare • Logistics • Consulting

Conduent is a leading provider of technology-led solutions aimed at enhancing customer experiences and improving operational efficiency for businesses and government agencies. The company offers a wide range of services, including customer experience management, finance and accounting solutions, human capital management, integrated digital solutions, and specialized services for healthcare and public sector clients. By leveraging automation and analytics, Conduent helps organizations streamline processes and drive business success.

📋 Description

• Facilitate scheduling processes, ensuring efficiency and maintaining high standards of service delivery • Create and maintain schedules in accordance with client requirements • Navigate Microsoft TEAMS, Office, and Excel in scheduling processes • Collaborate with clients and other vendors to fulfill scheduling requests promptly and efficiently • Handle client scheduling requests with flexibility and responsiveness • Address scheduling challenges using problem-solving and innovative thinking • Uphold and enforce quality assurance standards for accurate and reliable schedules • Identify and escalate scheduling issues to the Delivery Services Manager • Manage multiple scheduling tasks simultaneously in a fast-paced environment • Facilitate collaboration within the team and with clients • Address client inquiries and provide a positive, professional customer experience • Work independently on assigned tasks while collaborating with team members

🎯 Requirements

• Must be at least 18 years of age or older • Preferably a high school diploma and above • Must be able to submit a background check and drug test • Must be able to work 8 hours night shift and Public Holidays from 8PM to 8AM, Mon to Fri • Minimum of one year of experience in a customer service role, demonstrating a track record of delivering exceptional service • Ability to work independently and as part of a team, showcasing versatility and adaptability • Good English communication • Good work ethic • Good organizational skills • Multitasking • Proficiency with Microsoft TEAMS, Office, and Excel

🏖️ Benefits

• Full-time employment with benefits day one including paid holidays • Paid Training • Weekend Off

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