Connect For People
11 - 50 employees
Founded 2016
💼 Consulting
📣 Marketing
🎯 Recruiter
Consulting • Marketing • Recruitment
Connect For People is a Brazil-based HR services hub that connects people and businesses through intelligent recruitment, talent and leadership development, organizational culture management, and employee wellbeing programs. The company offers strategic consulting, business partnering, and mentoring for HR professionals and entrepreneurs, combining technology and expertise to create human-centered, efficient workplaces and drive sustainable business growth.
Analista de Customer Success Júnior
Job not on LinkedIn
🔥 6 minutes ago
🗣️🇧🇷🇵🇹 Portuguese Required
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Connect For People
11 - 50 employees
Founded 2016
💼 Consulting
📣 Marketing
🎯 Recruiter
Consulting • Marketing • Recruitment
Connect For People is a Brazil-based HR services hub that connects people and businesses through intelligent recruitment, talent and leadership development, organizational culture management, and employee wellbeing programs. The company offers strategic consulting, business partnering, and mentoring for HR professionals and entrepreneurs, combining technology and expertise to create human-centered, efficient workplaces and drive sustainable business growth.
📋 Description
• Realizar onboarding e acolhimento pós-venda • Acompanhar carteira de médicos durante toda a mentoria • Monitorar participação nas aulas e engajamento nas entregas • Identificar riscos de evasão e atuar preventivamente • Manter contato ativo com alunos com baixa participação • Atualizar e organizar informações em CRM (Monde) e planilhas • Garantir cumprimento de processos internos de CS • Participar de aulas e webinars (inclusive noturnos, quando necessário) • Conduzir reuniões individuais de acompanhamento • Assegurar padrão de experiência alinhado à cultura da empresa
🎯 Requirements
• Experiência prévia em Customer Success, atendimento ou pós-venda • Domínio do Pacote Office • Experiência com CRM • Organização e disciplina para gestão de carteira • Boa comunicação verbal e escrita • Disponibilidade para reuniões com câmera aberta • Disponibilidade para acompanhar aulas noturnas (segundas e quintas) • Diferencial: experiência com público premium ou high ticket • Diferencial: vivência em mentoria, educação ou infoproduto • Diferencial: experiência com retenção e acompanhamento de clientes recorrentes • Perfil com postura consultiva • Diferencial: familiaridade com métricas de CS (retenção, churn, engajamento, NPS)
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