Copeland
10,000+ employees
Founded 1921
Copeland is a global company with a presence in multiple regions including North America, Europe, Asia Pacific, Latin America, and the Middle East & Africa. The company provides its services in a variety of languages to cater to different markets. Copeland is engineered for sustainability, indicating a commitment to eco-friendly practices. They offer resources for investors, news updates, career opportunities, patent information, and are focused on accessibility and privacy. This suggests a company that operates in a multinational and possibly diverse set of industries, with a strong emphasis on sustainability and inclusivity.
Application Engineer – Refrigeration
🔥 0 minutes ago
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Copeland
10,000+ employees
Founded 1921
Copeland is a global company with a presence in multiple regions including North America, Europe, Asia Pacific, Latin America, and the Middle East & Africa. The company provides its services in a variety of languages to cater to different markets. Copeland is engineered for sustainability, indicating a commitment to eco-friendly practices. They offer resources for investors, news updates, career opportunities, patent information, and are focused on accessibility and privacy. This suggests a company that operates in a multinational and possibly diverse set of industries, with a strong emphasis on sustainability and inclusivity.
📋 Description
• Swift response to technical queries from customers. • Work closely with distributors, contractors and OEMs to provide suitable solutions for their project requirements. • Assist customers in using product selection software. • Assist customers in using heat load calculation software. • Assist customers in refrigerant line components selection, selection of suitable electrical switch gears, refrigerant line sizing etc. • Maintain a technical library, support the creation of catalogs, application engineering bulletins, and user manuals. • Develop cross reference documents with competition. • Engage with customers on alternate refrigerants. • Explore new applications in the region. • Support semi-hermetic compressor to scroll transition. • Lead NBO for refrigeration products in MEA working together with the Sales organization. • Develop and manage a training calendar and create technical training materials. • Deliver training sessions including hands-on training on controllers and protections used in condensing units and compressors. • Coordinate the tools and resources needed for the training center. • Manage warranty claims and provide troubleshooting support for both production and field failures. • Conduct root cause analysis (RCA) through data logging, field visits, and compressor teardown analysis. • Collaborate with manufacturing plants, providing feedback to improve product performance. • Analyze and maintain warranty data to support continuous improvement initiatives.
🎯 Requirements
• Degree/Diploma in Mechanical Engineering or Electrical & Electronics Engineering. • 8-10 years of experience in HVACR design, projects, service, technical support, or training within the HVACR industry. • Strong knowledge of thermodynamics, Refrigeration Systems and controls. • Technical expertise in troubleshooting and application support. • Strong collaboration and communication skills with the ability to work across multicultural teams. • Competent in Microsoft Office and technical software tools. • Willingness to travel across Africa region. • Ability to work outside typical office environments when required. • Commitment to Health, Safety, and Environmental (HSE) standards and procedures.
🏖️ Benefits
• Flexible and competitive benefits plans offer the right options to meet your individual/family needs. • Paid parental leave (maternal and paternal). • Vacation and holiday leave.
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