Junior Interpreting Project Manager

Job not on LinkedIn

🕒 June 16, 2025

🇺🇦 Ukraine – Remote

💵 €12k - €15k / year

⏳ Contract/Temporary

🟢 Junior

👷‍♀️ Project Manager

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Logo of Corinthian Capital Group

Corinthian Capital Group

11 - 50 employees

Founded 2005

💸 Finance

💼 Consulting

Finance • Consulting

Corinthian Capital Group is a founder-owned and operated investment firm that acquires and actively manages companies to create value. The firm emphasizes a disciplined, replicable investment approach, tailoring plans to each portfolio company's needs, working alongside management to implement targeted business initiatives and problem-solving to drive growth. Their website references investment funds (CEF I, CEF II), investment criteria focused on companies with demonstrated histories, and a portfolio of current and prior investments; the team averages two decades working together.

📋 Description

• Receive and process interpreting booking requests by telephone, email, live chat, and the company’s booking platform • Manage customer bookings from the initial request through to successful completion • Review booking information and follow up on outstanding information or interpreter availability • Coordinate telephone and video interpreting calls, including connecting and reconnecting participants • Provide cover for customer accounts and bookings during team absences • Create and maintain accurate customer, requester, booking, and interpreter records • Organise daily task sheets and help prioritise urgent or outstanding work • Respond to customer and interpreter questions and support new requester registrations • Investigate booking, connection, discrepancy, payment, and system-related queries • Contact interpreters to secure coverage for pending or urgent assignments • Create interpreter profiles and carry out vendor compliance checks • Send referrals for DBS applications and countersign DBS documentation where required • Create and audit British Sign Language bookings supplied by external resourcing partners • Maintain interpreter qualifications, compliance documents, availability, and contact information • Receive, document, and investigate complaints • Support Corrective and Preventive Action reports and communicate feedback • Identify recurring issues and recommend process improvements • Maintain complaint, investigation, outcome, and follow-up records • Ensure services comply with company processes, confidentiality requirements, and quality standards • Support onboarding and training of new team members and customers • Assist colleagues with booking queries, customer issues, interpreter matters, and internal processes • Participate in meetings, training, and continuous improvement initiatives

🎯 Requirements

• A recent university degree or equivalent qualification in languages, translation, interpreting, business, project management, communications, customer service, or another relevant subject • Graduates from all academic disciplines will be considered where they can demonstrate strong communication, organisation, and problem-solving skills • Previous experience in customer service, administration, hospitality, call handling, project coordination, or a university society is desirable but not essential • Previous experience within the language services or interpreting industry is advantageous but not required • Strong verbal and written communication skills • Excellent customer service and interpersonal skills • Strong organisation and time-management abilities • Ability to manage multiple bookings, deadlines, and priorities simultaneously • Confidence communicating with customers and suppliers by telephone and email • Strong attention to detail and commitment to maintaining accurate records • Ability to remain calm and professional when handling urgent requests or complaints • Good problem-solving skills and willingness to take ownership of issues • Ability to work independently while contributing positively to a team • Comfortable learning new software, booking systems, and internal processes • A professional and confidential approach when handling sensitive information

🏖️ Benefits

• Challenging, varied projects • Supportive work environment • Great opportunities for growth and career development • A flexible, highly autonomous and collaborative environment • Competitive salary • Full training will be provided

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