Regional Manager, Program Training – Bilingual Spanish

🔥 21 hours ago

🌐 Guatemala, Honduras, +1 more countries – Remote

🇬🇹 Guatemala – Remote 🇭🇳 Honduras – Remote 🇲🇽 Mexico – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

👻 Ghost score 10%

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Covenant House International

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1972

🍽️ Food & Beverage

🏥 Healthcare

⚖️ Legal

Food & Beverage • Healthcare • Legal

Covenant House International is a nonprofit organization that provides shelter, love, and support to young people experiencing homelessness. Since its inception in 1972, it has opened its doors to over 1. 5 million youth, offering services that include crisis care, long-term support, and educational assistance. With a focus on the most vulnerable populations, including survivors of human trafficking and LGBTQ+ youth, Covenant House aims to empower young individuals to achieve stability and independence through its comprehensive programs.

📋 Description

• Lead the design and facilitation of training for Covenant House sites and partners across Latin America • Develop and refine training content, curricula, and resources for trafficking identification tools QYIT and HTIAM • Develop train-the-trainer models, processes, fidelity assessments, and facilitator guides • Plan and oversee train-the-trainer events with regional sites • Collaborate with internal and external subject-matter experts on training solutions • Deliver training and workshops to Covenant House sites and external organizations • Evaluate training materials using adult learning theory • Maintain records of training sessions, attendance, and effectiveness evaluations • Deliver training on Covenant House’s Program Model, including trauma-informed practice, motivational interviewing, reflective supervision, and change management • Audit site delivery of Program Model training • Support adoption and integration of new training approaches into the Program Model • Manage and evaluate site trainers, including recruitment, scheduling, travel coordination, reimbursements, and teaching support • Develop a site trainer learning community • Manage the training roadmap in coordination with regional and international teams • Manage training feedback processes and improvement plans • Assess training effectiveness and staff mastery of target skills • Support systematic collection of staff and youth feedback • Support training and approaches related to CHI’s Journey Home, prevention, after-care, and other youth-serving organizations

🎯 Requirements

• Bilingual/bicultural: Spanish-English • Exceptional communication skills, verbal and written • Exceptional project management, organizational, and interpersonal skills • Strong technical skills • Experience with MS365, SharePoint, and Google Suite • Bachelor’s degree in social work, public health, nonprofit administration, or a related field • 5 or more years of experience developing and delivering in-person training content and related resource packages for groups in the social, non-profit sector • 5 or more years of program leadership experience in social service administration, preferably in youth homeless services and/or services to survivors of human trafficking • Experience working and living in the Latin America region with strong understanding of its social, political, cultural, and economic context • Experience working in a multicultural environment with people from varied backgrounds • Master’s degree or equivalent preferred • Experience with Smartsheet and Canva preferred • Experience in anti-human trafficking work, homeless services, nonprofit, and/or social services preferred • Experience using human trafficking identification tools preferred • Legal work status in the country where the candidate will work • Ability to travel up to 40% • Ability to travel once per year to New York City in early October

🏖️ Benefits

• Salary commensurate with experience and contingent upon location • Fully remote work arrangement • Opportunities for staff growth and development • Annual in-person traditions in New York City • Equal opportunity workplace • Reasonable accommodations available

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