Agente de Call Center

🔥 20 hours ago

🇵🇪 Peru – Remote

💵 S/1.1k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Call Center Representative

👻 Ghost score 0%

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Covisian

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

🤝 B2B

🤖 Artificial Intelligence

🏢 Enterprise

💰 Private Equity Round on 2022-01

B2B • Artificial Intelligence • Enterprise

Covisian is a technology-enabled BPO and customer experience operations partner that transforms contact center functions by combining Agentic AI, human expertise, data and processes into a unified CX system. The company positions an “AI Operation Center” and a patented AI‑supervised approach that keeps humans in control while automating and speeding interactions to reduce average handle time (AHT) and improve customer satisfaction. Covisian powers customer interactions for ~250 brands and offers full‑stack CX operations and real‑time KPI monitoring to turn contact centers into strategic, revenue‑focused CX teams.

📋 Description

• Atender como asesor de portabilidad para clientes en Perú • Brindar gestión de servicio enfocada en el cliente mediante call center • Trabajar desde casa en modalidad remota • Participar en capacitaciones presenciales remuneradas desde el primer día • Cumplir el horario de lunes a sábado, con domingo como día de descanso

🎯 Requirements

• Residir en distritos de Lima Metropolitana o Callao (obligatorio) • DNI vigente • Ser mayor de edad • Mínimo secundaria completa • Se aceptan candidatos con o sin experiencia • Actitud y ganas de tener un trabajo estable • Disponibilidad para trabajar de lunes a sábado, de 9 a.m. a 6 p.m.

🏖️ Benefits

• Ingreso a planilla completa desde el primer día de trabajo con todos los beneficios de ley (gratificaciones, CTS, utilidades, vacaciones pagadas, asignación familiar, EsSalud, etc.) • Bono de luz • Capacitaciones presenciales remuneradas desde el primer día • Línea de carrera desde el 3° mes • Convenios educativos con universidades e institutos • Programa de estudios gratuita con plataforma global propia de aprendizaje online • Descuentos corporativos para servicios de entretenimiento, restaurantes, entre otros • Bonos, incentivos y comisiones ilimitadas

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