Atención al Cliente

🔥 13 hours ago

🇵🇪 Peru – Remote

💵 S/1.2k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Covisian

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

🤝 B2B

🤖 Artificial Intelligence

🏢 Enterprise

💰 Private Equity Round on 2022-01

B2B • Artificial Intelligence • Enterprise

Covisian is a technology-enabled BPO and customer experience operations partner that transforms contact center functions by combining Agentic AI, human expertise, data and processes into a unified CX system. The company positions an “AI Operation Center” and a patented AI‑supervised approach that keeps humans in control while automating and speeding interactions to reduce average handle time (AHT) and improve customer satisfaction. Covisian powers customer interactions for ~250 brands and offers full‑stack CX operations and real‑time KPI monitoring to turn contact centers into strategic, revenue‑focused CX teams.

📋 Description

• Interactuar con clientes que tengan consultas referentes a su servicio contratado • Ofrecer un producto o servicio que el cliente califique después de finalizar el abordaje • Brindar soluciones efectivas • Generar una experiencia positiva en cada contacto • Participar en capacitación virtual vía Meet

🎯 Requirements

• Educación secundaria • Personas con o sin experiencia • Tener laptop, PC o tablet para capacitarse virtualmente vía Meet • Actitud y ganas de tener un trabajo estable • Disponibilidad para trabajar de forma remota / desde casa • Orientación al cliente y compromiso • Disponibilidad para elegir y trabajar uno de los turnos: 1:00 PM a 10:00 PM o 3:00 PM a 12:00 AM

🏖️ Benefits

• Comisiones de S/300 a más • Bono de Luz S/90 • Se brinda laptop o PC, modem de internet y audífonos headset • Asignación familiar 100% • Dinámicas monetarias y liberación de turno de gestión • Ingreso a planilla completa • Beneficios de ley • Estabilidad laboral • Capacitación y acompañamiento constante • Bono de formación de S/30 soles por día • Bono de S/700 para estudios • Beneficios corporativos con instituciones y universidades • Días libres adicionales por permanencia • Consultas médicas y medicamentos gratuitos con Doctor Auna

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