
10,000+ employees
Founded 1999
🤝 B2B
🤖 Artificial Intelligence
🏢 Enterprise
💰 Private Equity Round on 2022-01
B2B • Artificial Intelligence • Enterprise
Covisian is a technology-enabled BPO and customer experience operations partner that transforms contact center functions by combining Agentic AI, human expertise, data and processes into a unified CX system. The company positions an “AI Operation Center” and a patented AI‑supervised approach that keeps humans in control while automating and speeding interactions to reduce average handle time (AHT) and improve customer satisfaction. Covisian powers customer interactions for ~250 brands and offers full‑stack CX operations and real‑time KPI monitoring to turn contact centers into strategic, revenue‑focused CX teams.
🔥 0 minutes ago
🇵🇪 Peru – Remote
💵 S/1.2k - S/2.2k / month
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
👻 Ghost score 0%
🗣️🇪🇸 Spanish Required
Where this job comes from
Posted on Covisian's careers page, not through a job board
First seen by Remote Rocketship 0 minutes ago

10,000+ employees
Founded 1999
🤝 B2B
🤖 Artificial Intelligence
🏢 Enterprise
💰 Private Equity Round on 2022-01
B2B • Artificial Intelligence • Enterprise
Covisian is a technology-enabled BPO and customer experience operations partner that transforms contact center functions by combining Agentic AI, human expertise, data and processes into a unified CX system. The company positions an “AI Operation Center” and a patented AI‑supervised approach that keeps humans in control while automating and speeding interactions to reduce average handle time (AHT) and improve customer satisfaction. Covisian powers customer interactions for ~250 brands and offers full‑stack CX operations and real‑time KPI monitoring to turn contact centers into strategic, revenue‑focused CX teams.
• Interactuar con clientes que tengan consultas referentes a su servicio contratado • Ofrecer un producto o servicio que el cliente califique después del abordaje • Brindar soluciones efectivas • Generar una experiencia positiva en cada contacto
• Educación secundaria • Sin experiencia requerida • Tener laptop, PC o tablet para capacitarse de manera virtual vía Meet • Actitud y ganas de tener un trabajo estable • Disponibilidad para trabajar de forma remota / desde casa • Orientación al cliente y compromiso
• Comisiones de S/300 a más • Bono de Luz S/90 • Se brinda laptop o PC + módem de internet + audífonos headset • Asignación familiar 100% • Dinámicas monetarias y liberación de turno de gestión • Ingreso a planilla completa • Beneficios de ley • Estabilidad laboral • Capacitación y acompañamiento constante • Bono de formación de S/30 soles por día • Bono de S/700 para estudios • Beneficios corporativos con instituciones y universidades • Días libres adicionales por permanencia • Consultas médicas y medicamentos gratuitos con Doctor Auna
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