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Technical Writer

đŸ”„ 6 minutes ago

đŸ‡”đŸ‡± Poland – Remote

⏰ Full Time

🟱 Junior

🔏 Technical Writer

đŸš«đŸ‘šâ€đŸŽ“ No degree required

Where this job comes from

Posted on Creatio's careers page, not through a job board

First seen by Remote Rocketship 6 minutes ago

Logo of Creatio

Creatio

501 - 1000 employees

Founded 2014

đŸ’Œ Consulting

📣 Marketing

📩 Logistics

💰 Private Equity Round on 2024-06

Consulting ‱ Marketing ‱ Logistics

Creatio is an AI-native no-code platform designed to automate CRM and workflows. It allows users to design and evolve applications using visual no-code designers and natural language, making it accessible and user-friendly without requiring special technical skills. Creatio aims to elevate organizations by enhancing productivity and improving customer experience through its end-to-end solutions for marketing, sales, and customer service.

📋 Description

‱ Create, maintain, and continuously improve technical documentation for Creatio products, including Sales, Marketing, Service, and Studio ‱ Develop structured user guides, developer documentation, and release-related content for customers, partners, and developers ‱ Use AI-powered tools to streamline content creation, validation, and maintenance ‱ Explore and implement AI-assisted workflows to extract, verify, and structure technical information from source code and other product resources ‱ Work within a Docs as Code environment using VS Code, GitLab, and Jira to manage documentation throughout its lifecycle ‱ Collaborate with Product Owners, Developers, and Customer Success teams to gather technical information and ensure documentation reflects product functionality ‱ Identify documentation gaps, anticipate content needs for upcoming product releases, and propose improvements ‱ Independently manage priorities and documentation deliverables across multiple projects ‱ Collaborate with a technical writing team consisting of one Team Lead and three Technical Writers

🎯 Requirements

‱ At least 1 year of experience in technical writing or a related technical content role ‱ Candidates with other content backgrounds and strong technical understanding are welcome ‱ Strong interest in AI-powered tools ‱ Hands-on experience using AI to improve content creation, automation, or documentation workflows ‱ Excellent technical writing skills ‱ Ability to communicate complex concepts clearly, concisely, and accurately ‱ Excellent written English ‱ Basic understanding of APIs, software development concepts, and technical documentation for developers ‱ Ability to independently research technical information, manage priorities, and take ownership of deliverables ‱ Strong attention to detail and analytical thinking ‱ Effective communication skills for cross-functional collaboration ‱ Experience with Docs as Code workflows, Git, GitLab, or similar documentation environments is a plus ‱ Familiarity with VS Code and Jira is a plus

đŸ–ïž Benefits

‱ Clear career paths ‱ Mentorship opportunities ‱ Access to continuous learning ‱ Flexible work arrangements ‱ Initiatives supporting schedule management, productivity, and personal and professional well-being ‱ Recognition of achievements and contributions ‱ Empowerment to make real contributions from day one ‱ Innovative culture embracing new ideas, modern technologies, and bold thinking ‱ Competitive compensation and benefits supporting employees and their families ‱ Rewards package recognizing contributions and commitment

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