Technical Account Manager

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Creative Force

51 - 200 employees

Founded 2019

🛍️ eCommerce

⚡ Productivity

🤖 Artificial Intelligence

💰 Series A on 2023-10

eCommerce • Productivity • Artificial Intelligence

Creative Force is an AI-driven platform designed for e-commerce content production, empowering online retailers to streamline and scale their entire content creation process. By unifying various workflows such as photography, video production, and text creation, Creative Force enhances studio efficiency and collaboration, ultimately reducing manual tasks and improving productivity. The platform provides features like workflow automation, reporting, integrations, and a comprehensive API to connect various tools, ensuring a seamless experience in content management from request to delivery.

📋 Description

• Act as a trusted technical partner for Enterprise customers throughout their journey with Creative Force. • Partner with Sales during the pre-sales process to understand customer needs, design technical solutions, and resolve complex challenges. • Guide customers through successful implementations and optimize their setup post-go-live. • Work with multiple stakeholders and different systems globally to solve interesting problems.

🎯 Requirements

• You’re technical, but you speak human • You’ve worked with Enterprise SaaS before. • Experience with complex workflow solutions • High emotional intelligence is a core part of this job • You can sit in a technical discovery call, ask the right questions, identify potential risks, and translate what you learn into clear recommendations.

🏖️ Benefits

• A fast-growing, exciting, and fun scaleup environment — with multiple international Employer Awards — and not those awards you can pay for, but the kind of awards given based on Employee reviews. It just doesn’t get any better than that. 💜 • A flat and transparent organizational structure — no bureaucratic red tape. Your ideas and initiatives will be heard and embraced! • True work-life balance — we see our team members as people, not numbers, and know that a balanced personal and professional life is critical to happiness and long-term fulfillment • A collaborative international environment with colleagues across Europe and USA • A growing Technical Success function with opportunities to influence processes, strategy, and customer experience • A vibrant work culture grounded in the belief that we’re better together • Company trips and events, and much more!

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