
201 - 500 employees
Founded 2016
đ¤ B2B
âď¸ SaaS
đŻ Recruiter
B2B ⢠SaaS ⢠Recruitment
CrewBloom is a remote staffing agency dedicated to connecting businesses with top-tier remote talent across various industries. They streamline the hiring process by sourcing, screening, and onboarding qualified candidates tailored to the specific needs of their clients, ensuring a seamless integration into teams. With a focus on global talent acquisition, CrewBloom empowers companies to scale their operations efficiently while reducing costs and maintaining compliance with HR regulations.
đĽ 6 hours ago
đ Philippines, Colombia, +3 more countries â Remote
â° Full Time
đĄ Mid-level
đ Senior
⨠Case Coordinator
đť Ghost score 20%
đŁď¸đŞđ¸ Spanish Required
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201 - 500 employees
Founded 2016
đ¤ B2B
âď¸ SaaS
đŻ Recruiter
B2B ⢠SaaS ⢠Recruitment
CrewBloom is a remote staffing agency dedicated to connecting businesses with top-tier remote talent across various industries. They streamline the hiring process by sourcing, screening, and onboarding qualified candidates tailored to the specific needs of their clients, ensuring a seamless integration into teams. With a focus on global talent acquisition, CrewBloom empowers companies to scale their operations efficiently while reducing costs and maintaining compliance with HR regulations.
⢠Pair RBTs/BTs with clients based on location, availability, language, and clinical fit ⢠Build and oversee comprehensive weekly and monthly schedules for the entire caseload ⢠Resolve cancellations and PTO-related scheduling disruptions with same-day urgency ⢠Monitor therapist workloads to prevent burnout and maximize coverage ⢠Track authorized hours to ensure full usage within approval windows and Medicaid adherence ⢠Alert clinical and billing departments about upcoming authorization expirations ⢠Maintain real-time, audit-ready records in Zoho and other EHR systems ⢠Serve as the central liaison for therapists regarding caseloads and logistics ⢠Partner with BCBAs to align scheduling with treatment plans and supervision mandates ⢠Communicate with client families regarding session updates and confirmations ⢠Support new-client transitions from approval to first session with the Intake team ⢠Generate weekly Operations reports covering coverage rates, utilization, and staffing gaps ⢠Identify cancellation and no-show patterns for workforce planning ⢠Complete Zoho data entry on the same business day changes occur
⢠Primary internet connection with a minimum speed of 15 Mbps ⢠Backup internet connection with at least 10 Mbps ⢠Backup internet connection capable of supporting work during a power outage ⢠Desktop or laptop with Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or equivalent processor ⢠Minimum of 8 GB RAM ⢠Backup device meeting or exceeding Intel Core i3 performance ⢠Backup device functional during power interruptions ⢠Functioning webcam ⢠Noise-canceling USB headset ⢠Quiet, dedicated home office space ⢠Smartphone for communication and verification purposes ⢠Proficiency in Google Workspace/Microsoft Office ⢠Experience with EHR or CRM platforms; Zoho experience is a plus ⢠Ability to manage a high-volume caseload accurately ⢠Ability to navigate sensitive conversations with families and technical discussions with clinical leadership ⢠Self-starter who can prioritize tasks based on urgency and impact ⢠Zero-error mindset regarding data entry and compliance documentation
⢠Fun, inclusive, innovative culture that values unique contributions and supports professional growth ⢠Daily opportunities to learn, innovate, and excel ⢠Career growth opportunities and resources ⢠Fast-paced, high-energy, engaging atmosphere ⢠Work from home or any location of your choice ⢠Work-life balance with no stressful commutes and more quality time with loved ones
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