Head of Customer Success – Commercial Operations, AI-Driven

🔥 1 minute ago

🇪🇸 Spain – Remote

⏰ Full Time

🔴 Lead

🏆 Customer Success

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Crisalix

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

💼 Consulting

⚕️ Healthcare Insurance

Healthcare • Consulting • Healthcare Insurance

Crisalix is a leading company in the field of 3D visualization technology for plastic and cosmetic surgery. Their platform allows patients to visualize potential outcomes of cosmetic procedures before they undergo surgery, using advanced 3D software. By simply uploading photos, users can simulate and view the anticipated results of surgeries such as breast augmentation, rhinoplasty, and more. The company's innovative technology is used by cosmetic surgeons around the world to help patients make informed decisions. Crisalix emphasizes the use of AI to enhance precision in simulations, and provides a virtual community where users can share experiences and gain feedback.

📋 Description

• Lead, develop and scale high-performing international Customer Success teams • Drive customer adoption, retention, recurring revenue growth and commercial performance • Transform business operations through AI, automation and innovative working methods • Optimise customer lifecycle management, commercial processes and CRM effectiveness • Establish a performance culture based on accountability, measurable results and continuous improvement • Collaborate across commercial, product and technology teams to accelerate growth and scalability • Shape commercial operations and lead business transformation • Send a short video explaining why you are an ideal fit, if desired

🎯 Requirements

• Proven track record of transforming Customer Success organisations • Proven experience accelerating commercial performance • Practical experience leveraging AI to achieve operational excellence • Experience leading, developing and scaling international Customer Success teams • Demonstrated success improving customer retention, revenue and operational performance in B2B SaaS, ideally in value-enhancing solutions • Significant, measurable achievements transforming and scaling Customer Success organisations • Strong hands-on leadership skills and experience managing international teams • Practical AI and automation expertise with successful implementation of business solutions • Entrepreneurial, commercially driven and execution-oriented approach • Strong analytical capabilities • SaaS business understanding and CRM expertise • Fluent English; additional languages are an advantage

🏖️ Benefits

• International technology company environment • Opportunity to shape commercial operations and lead transformation • Direct impact on business performance • International team collaboration • Equality of opportunity for all staff

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume